Summary
Overview
Work History
Education
Skills
Timeline
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Gina Latchford

Elliottsburg,PA

Summary

Dynamic and dependable professional with a strong background in customer service at Perry Lanes. Proven ability to foster teamwork and deliver compassionate care as a CNA, while excelling in time management and attention to detail. Committed to enhancing patient satisfaction and promoting independence through effective communication and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Front Desk

Perry Lanes
01.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.

CNA

Sarah Todd
02.2018 - 05.2021
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Hospice Aide

Hospice Preferred Choice
05.2013 - 05.2018
  • Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
  • Served as an advocate for patients'' rights and interests to ensure that their wishes were respected during all stages of hospice care provision.

Education

Diploma - General Studies

West Perry
Elliottsburg, PA
05.2000

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking

Timeline

Front Desk

Perry Lanes
01.2023 - Current

CNA

Sarah Todd
02.2018 - 05.2021

Hospice Aide

Hospice Preferred Choice
05.2013 - 05.2018

Diploma - General Studies

West Perry

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Gina Latchford