GINA LEDERMAN
Crawford,USA
Summary
Healthcare professional specializing in patient registration and customer service. Skilled in managing patient information and ensuring HIPAA compliance in fast-paced environments. Proven track record of enhancing patient satisfaction through effective communication and problem solving. Quick learner with a robust ability to adapt to new challeges.
Overview
30
30
years of professional experience
Work History
Clinic Registration Clerk
Coryell Health
Gatesville, USA
12.2025 - Current
- Provided welcoming and efficient service to patients in person and over the phone.
- Ensuring a smooth registration process.
- Verified and managed patient information accurately during registration to support seamless appointment scheduling.
- Entered and managed sensitive data in police and medical databases, ensuring accuracy and confidentiality.
Police Records Representative
Waco Police Department
Waco, USA
07.2021 - 06.2024
- Transcribe and process officer reports
- Process Waco Police Department report requests
- Enter data into database and perform research to provide information
- Perform basic clerical duties with police-related issues
- Assisting citizens with a variety of issues and requests
Teacher
Homeschooling
Indio, California
06.2005 - 05.2023
- Facilitated educational activities for homeschooled children, aligning with educational standards and fostering engagement
- Organized lesson plans, activities, and field trips to enhance learning experiences and engagement
- Educated four children in core subjects, fostering comprehensive understanding and skill development
- Maintain yearly transcripts for college
Independent Medical Transcriptionist
Independent Contractor
09.2001 - 10.2003
- Transcribe physician’s medical audio recordings into various written reports
- Receive and operate word processing, dictation, and transcription equipment.
- Dictation of patient reports such as Discharge Summary, History and Physical, and SOAP note
Correctional Officer
California Department of Corrections
Blythe, USA
07.1999 - 06.2000
- Supervise activities of inmates in correctional facility
- Enforce rules to maintain order
- Inspect and search facilities to ensure order and check for contraband items
Sheriff Service Officer
Riverside County Sheriff
Palm Desert, USA
06.1996 - 06.1999
- Provided traffic and crowd control at collisions, crime scenes, and major community events to ensure public safety
- Issued citations for California Vehicle Code violations, promoting compliance with traffic laws
- Investigated and drafted comprehensive criminal reports for unsolved crimes, enhancing investigative efforts
- Investigate and complete reports for non-injury collisions
- Transported individuals in custody after arrests to designated locations
Education
Associate of Science - Medical Assisting, Medical Transcription
Riverside Community College
Riverside, CA08-2001
Associate of Science - Administration of Justice
College of The Desert
Palm Desert, CA05-1999
PC832 Peace Officer Arrest and Firearms Course -
College of The Desert
Palm Desert, CA01-1995
Skills
- Data Entry and Management
- Medical Transcription
- Customer Service and Healthcare Compliance
- Professional Telephone and Face-to-Face Patient Communication
- Clerical and Administrative Support
- Health Insurance Verification
- Knowledge in Medical Terminology
- Self-Starter with Ability to Work Independently
Volunteer Experience
- Co-op Teacher, 11 years, Desert Christian Home Educators Association
- Kid’s Club teacher, Grace Chapel Indio, Indio, CA
- Rape Crisis Advocate, 8 years, Coachella Valley Sexual Assault Services, Palm Desert, CA
- Pregnancy crisis counselor, 4 years, Birth Choice of the Desert, Palm Desert, CA
Accomplishments
- Achievement of Excellence Award May 2026
Timeline
Clinic Registration Clerk
Coryell Health
12.2025 - Current
Police Records Representative
Waco Police Department
07.2021 - 06.2024
Teacher
Homeschooling
06.2005 - 05.2023
Independent Medical Transcriptionist
Independent Contractor
09.2001 - 10.2003
Correctional Officer
California Department of Corrections
07.1999 - 06.2000
Sheriff Service Officer
Riverside County Sheriff
06.1996 - 06.1999
Associate of Science - Medical Assisting, Medical Transcription
Riverside Community College
Associate of Science - Administration of Justice
College of The Desert
PC832 Peace Officer Arrest and Firearms Course -
College of The Desert