Dedicated healthcare professional with a strong background in medical coding and patient registration. Known for attention to detail, team collaboration, and commitment to HIPAA compliance, ready to contribute to improved patient experiences.
Work History
Clinic Registration Clerk
3 Months
North Texas Medical Center | 07.2026 - Current
Registered patients accurately, verifying demographics, insurance information, and consent forms.
Resolved account discrepancies by reviewing coverage details and identifying missing information.
Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
Served as a liaison between patients, clinical staff, and administrative personnel to facilitate optimal communication and coordination of care.
Assisted in processing patient payments via cash, checks and credit cards.
ER REGISTRATION CLERK
1 Year 1 Month
Clay County Memorial Hospital | 09.2025 - Current
Registered patients upon arrival and verified insurance information.
Answered telephones and directed calls to appropriate medical or administrative staff.
Accurately completed all necessary paperwork related to patient registration process such as forms, consent documents.
Assisted visitors by answering questions about hospital services and providing directions within the facility, enhancing visitor experience.
Entered patient demographic and financial data into computer system accurately.
Maintained confidentiality of protected health information according HIPAA guidelines.
Collected co-payments and other payments from patients.
Supported various departments during peak times, facilitating smooth admissions and discharges.
WAITRESS
9 Months
Johnny Carino's | 07.2025 - 04.2026
Provided excellent customer service in a fast-paced dining environment.
Took and processed customer orders accurately and efficiently.
Garnished dishes and beverages to serve visually appealing menu items.
Trained new employees to perform duties.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Processed payments accurately using cash registers or POS systems.
Served alcoholic beverages responsibly in accordance with state laws.
Checked back with customers throughout meal service to ensure satisfaction.
MEDICAL BILLING AND CODER
11 Months
Nocona General Hospital | 10.2024 - 09.2025
Assigned appropriate codes to diagnoses and procedures using ICD-10 and CPT guidelines.
Collaborated with healthcare professionals to resolve documentation and coding queries, ensuring accurate coding.
Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and pathology reports as well as clinical studies) in support of existing diagnoses.
Resolved coding discrepancies and denials, achieving optimal reimbursement for services rendered.
Reviewed patient records, assigning accurate codes for diagnoses and procedures to support billing accuracy.
Pulled patient records and transferred information to appropriate parties.
MEDICAL BILLING AND CODER
5 Years
Clay County Memorial Hospital | 10.2019 - 10.2024
Reviewed medical records to ensure coding accuracy and compliance with regulations.
Collaborated with healthcare providers to clarify documentation issues.
Added modifiers, coded narrative diagnoses, and verified diagnoses.
Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and pathology reports as well as clinical studies) in support of existing diagnoses.
Entered coded data into electronic health record (EHR) systems to maintain accurate patient information.
Pulled patient records and transferred relevant information to support patient care continuity.
ACTIVITY ASSISTANT COORDINATOR
1 Year 3 Months
Independence Hall | 07.2018 - 10.2019
Coordinated daily activities to enhance resident engagement and foster social interaction.
Developed and implemented tailored programs to meet resident interests and needs, increasing participation.
Organized transportation logistics for resident outings and appointments.
Managed inventory of supplies needed for activities and events efficiently.
Organized calendars and set up activity rooms while tracking resident participation to ensure smooth operations.
Initiated communication with local organizations to explore potential partnerships.
ADMINISTRATIVE ASSISTANT
1 Year 3 Months
Wise County Committee On Aging | 04.2017 - 07.2018
Maintained confidential client records with attention to detail and accuracy.
Organized daily schedules for staff and volunteers, enhancing operational efficiency at community aging center.
Coordinated transportation services for seniors, ensuring timely attendance at programs and events.
Raised funds by organizing multiple events, managing details effectively to meet fundraising goals.