Overview
Work History
Education
Timeline
Generic

Gina Lincoln

Orangevale,CA

Overview

25
25
years of professional experience

Work History

Shift Supervisor

Denny's Diner
Roseville, California
05.2021 - 06.2024
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Completed opening and closing duties to facilitate business operations.
  • Reinforced rules to promote superior employee performance.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Taught staff upselling techniques to meet revenue targets.
  • Resolved customer complaints and reported issues to senior management.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Checked orders for quality and completeness.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.

Server

Cook's Station
Pioneer, California
07.2022 - 11.2022
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Server/ Cook

Folsom Park Senior Community
Folsom, California
04.2018 - 11.2020
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Addressed complaints to kitchen staff and served replacement items.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Server

Annie's Breakfast & Steaks
Orangevale, California
01.1999 - 06.2012
  • Provided exceptional service to high volume of daily customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Prepared checks, itemizing total meal costs and taxes.
  • Filled condiments and napkin containers during slack periods.

Butcher Assistant

R & B Meats
Sacramento, New Mexico
01.2007 - 09.2011
  • Prepared meats for processing by defrosting and [Action].
  • Answered phone to assist customers and take orders.
  • Maintained sanitization to keep surfaces and equipment clean, follow health regulations and protect customer safety.
  • Aided butcher by filling out forms and keeping records.
  • Enforced approved safety codes and cultivated orderly and systematic environment.
  • Used sizing guidelines to cut meat products and arrange pieces in trays.
  • Processed sides of beef, whole pigs, chickens and other animals to separate into individual cuts.
  • Accepted and examined quality and correctness of daily meat deliveries.
  • Complied with federal, state and local sanitation regulations and department procedures.

Education

Some College (No Degree) - Commercial Electrical Apprenticeship

WECA
Sacramento, CA

Timeline

Server

Cook's Station
07.2022 - 11.2022

Shift Supervisor

Denny's Diner
05.2021 - 06.2024

Server/ Cook

Folsom Park Senior Community
04.2018 - 11.2020

Butcher Assistant

R & B Meats
01.2007 - 09.2011

Server

Annie's Breakfast & Steaks
01.1999 - 06.2012

Some College (No Degree) - Commercial Electrical Apprenticeship

WECA

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Gina Lincoln