Results-driven CEO with extensive experience in strategic planning and operational excellence across diverse industries. Expertise in financial management, team development, and stakeholder engagement, consistently delivering innovative solutions that enhance organizational performance. Proven ability to navigate complex challenges and drive growth through collaborative leadership and analytical thinking.
Hi, I’m
GINA LINDOR SAINTINE
West Palm Beach,FL
Summary
Overview
26
years of professional experience
Work History
LAGIAN
CEO
03.2020 - Current
Job overview
- Enhanced company performance by implementing strategic initiatives and market positioning.
- Fostered an innovation culture, empowering teams to propose new strategies.
- Managed financial planning and resource allocation for operational efficiency and profitability.
- Forged key partnerships to expand market reach and engage stakeholders effectively.
- Directed cross-functional teams, aligning projects with organizational goals and objectives.
- Evaluated industry trends to inform strategic decisions and maintain competitive edge.
Allegiant Airlines
Ticket Agent / Wheelchair Agent
10.2018 - 03.2020
Job overview
- Enhanced travel experiences by assisting customers with ticket purchases and inquiries.
- Reduced passenger wait times by efficiently processing check-ins and baggage claims.
- Ensured customer satisfaction by providing accurate flight schedule and delay information.
- Improved service quality by promptly resolving customer complaints and fostering loyalty.
- Streamlined operational workflows through effective collaboration with team members.
Jacksonville Airport Transportation
Wheelchair Agent
11.2015 - 01.2020
Job overview
- Enhanced passenger mobility by ensuring timely and safe gate transportation.
- Optimized wheelchair service during peak travel, significantly increasing operational efficiency.
- Elevated passenger satisfaction through exceptional service and effective issue resolution.
- Reduced mobility assistance wait times by implementing streamlined process improvements.
- Facilitated better communication with airport staff regarding passenger service needs.
- Trained new wheelchair agents on equipment safety and customer service protocols.
Chatelain Tour ( HAiti )
Ticket Agent
01.2007 - 11.2010
Job overview
- Ensured policy compliance, enhancing ticket sales operations effectiveness.
- Delivered exceptional service by promptly resolving customer inquiries.
- Coordinated with travel agencies for special group booking requests.
- Advised customers on travel trends, utilizing up-to-date destination knowledge.
- Streamlined ticket management processes, improving workflow efficiency and inventory control.
- Trained new staff in ticketing systems, fostering a collaborative work environment.
NAtional Palace ( WHite House in Haiti )
Office Secretary
01.2000 - 11.2007
Job overview
- Enhanced operations by managing correspondence across multiple departments.
- Optimized executive meeting schedules for improved time management and efficiency.
- Streamlined document retrieval through organized filing systems and records maintenance.
- Prepared accurate reports and presentations for high-level briefings and meetings.
- Fostered a positive work environment by providing assistance and maintaining professionalism.
- Directed incoming visitors and calls to appropriate parties for efficient communication.
- Maintained optimal office equipment functionality through regular maintenance checks.
- Provided clerical support by managing document copying, faxing, and filing tasks.
Education
COLLEGE BLAISE PASCAL BAC IHAITI
High School Diploma
University Overview
LYCEE DU CENT CINQUANTENAIRE BAC IIHAITI
Associate of Arts
University Overview
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Executive presence
- Financial acumen
- Business planning
- Balanced work ethic
- Transformative leadership
- Strategic business planning
- Process improvements
- Contract negotiation
- Organizational development
- Cross-functional collaboration
- Revenue growth
- Process improvement
- Financial administration
- Risk management
- Investor relations
- Business consulting
- Results orientation
Accomplishments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved
- Achieved result through effectively helping with Task.
- Resolved product issue through consumer testing.
- Collaborated with team of Number in the development of our Projet.
- Supervised team,staff members.
- Achieved by completingwith accuracy and efficiency.
Languages
Spanish
Professional Working
French
Native or Bilingual
English
Full Professional
Creole
Native or Bilingual
Interests
I help at church when they have to distribute foods, clothes, Books ETC As Volonteer
Timeline
CEO
LAGIAN
03.2020 - Current
Ticket Agent / Wheelchair Agent
Allegiant Airlines
10.2018 - 03.2020
Wheelchair Agent
Jacksonville Airport Transportation
11.2015 - 01.2020
Ticket Agent
Chatelain Tour ( HAiti )
01.2007 - 11.2010
Office Secretary
NAtional Palace ( WHite House in Haiti )
01.2000 - 11.2007
COLLEGE BLAISE PASCAL BAC I
High School Diploma
LYCEE DU CENT CINQUANTENAIRE BAC II
Associate of Arts
EMPLOYEE OF THE MONTH / EMPLOYEE OF THE YEAR .
EMPLOYEE OF THE MONTH / EMPLOYEE OF THE YEAR .
I was Employee of the Month in my job in Haiti in the same month Employee of the year in the same Year. 2008.