Summary
Overview
Work History
Education
Skills
Generic

Gina Anderson

Colorado Springs,CO

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

14
14
years of professional experience

Work History

Massage Therapist

Elements Massage
12.2015 - Current
  • Create comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Develop and maintain positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Provide safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Research new techniques to stay up to date with trends and developments in massage therapy industry.
  • Maintain session notes and track client progress using MindBody.

Customer Service Clerk

Paso County Department Of Motor Vehicle
Colorado Springs, CO
08.2021 - 09.2022
  • Processed titling and registration of Colorado vehicles
  • Provided quality clerical support through data entry and document management.
  • Interacted with customers in-person, by phone, and email to provide information.
  • Interpreted Colorado motor vehicle laws and regulations to assist customers in the completion of their transactions.
  • Maintained knowledge on up to date motor vehicle laws
  • Worked effectively in fast-paced environments.

Front Desk Receptionist/Assistant

Peak Spa & Wellness
Security , CO
05.2010 - 05.2016
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated, and confirmed appointments and meetings.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Entered and updated sensitive customer information after client sessions.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly

Education

No Degree - Biology

University of Colorado
Springs, Colorado
2022

Associate of Science - Biology

Pikes Peak Community College
Colorado Springs, CO
05.2021

Certificate in Massage Therapy - Massage Therapy

Colorado School of Healing Arts
Lakewood, CO
12.2009

Skills

  • Uses clear communication skills and organizational skills to perform daily duties
  • Excellent customer service and people skills, team player, and self-motivated
  • Resourceful, energetic, competent, and result oriented
  • Diverse background in diverse work skills including customer service, sales, personal care, and volunteer services
  • Proficient with computer programs such as Word, PowerPoint, Zoom, and WebEx

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Gina Anderson