Gina Myers
Loganville,GA
Summary
Dedicated and dependable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to get back to work after taking an almost 16 year break to be a stay at home mom.
Overview
5
5
years of professional experience
Work History
Medicare Billing Specialist
Golden Living CBO
Conyers, GA
10.2006 - 01.2009
- Resolved discrepancies in billing information and updated patient accounts accordingly.
- Provided customer service support via telephone or email to resolve any outstanding issues or inquiries.
- Reviewed medical records, identified relevant diagnosis codes, and applied appropriate procedure codes for billing purposes.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Coordinated communications between patients, billing personnel and insurance carriers.
- Completed and submitted appeals for denied claims.
Customer Service Representative
Walton County EMS
Monroe, GA
05.2005 - 09.2006
- Processed payments for products and services rendered.
- Greeted customers, assessed their needs and provided appropriate services.
- Answered incoming calls promptly and professionally.
- Resolved customer complaints quickly and efficiently.
- Maintained accurate records of customer interactions, transactions and inquiries.
- Maintained customer records and followed up with telephone, mail or personal reminders of services due.
Medical Records Specialist
Medical Arts Healthcare
Conyers, Georgia
09.2003 - 05.2005
- Processed requests for copies of patient medical files within designated timeframes.
- Collected, filed, scanned, and retrieved confidential patient information.
- Conducted quality assurance audits of medical records for compliance with state regulations.
- Answered inquiries regarding the status of patient records or their availability.
- Documented patient histories in accordance with established standards.
- Accurately entered patient information into electronic health record systems.
Education
High School Diploma -
Loganville High School
Loganville, GA08-2003
Skills
- Strong attention to detail
- Professionalism and Ethics
- Continuous Improvement Mindset
- Data Entry
- Customer Service
- Integrity
References
References available upon request.
Timeline
Medicare Billing Specialist
Golden Living CBO
10.2006 - 01.2009
Customer Service Representative
Walton County EMS
05.2005 - 09.2006
Medical Records Specialist
Medical Arts Healthcare
09.2003 - 05.2005
High School Diploma -
Loganville High School
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