GINA Neely
Celina ,TX
Summary
At David McDavid Honda, I spearheaded initiatives that enhanced financing options, boosting deal closures significantly. My leadership in sales training and compliance adherence fortified operational efficiency and customer loyalty. Skilled in sales process optimization and renowned for exceptional communication, I consistently elevated team performance and customer satisfaction.
Overview
15
15
years of professional experience
Work History
New Car Director
David McDavid Honda
07.2013 - Current
- Worked closely with finance department to develop attractive financing options for customers, increasing overall deal closing rates.
- Maintained compliance with all state regulations regarding new car sales operations ensuring continued licensure and certification requirements were met consistently over time.
- Established strong rapport with customers through exceptional communication skills, enhancing customer loyalty and repeat business.
- Trained and mentored sales staff, leading to improved individual performance and team success.
Internet Director
Max Church Hill Acura
12.2009 - 07.2013
- Implemented tracking systems to monitor online performance metrics, making data-driven decisions for future optimizations.
- Developed and maintained a strong online presence, driving traffic to the company''s website.
- Fostered a culture of continuous improvement within the team by encouraging professional development opportunities.
- Reduced bounce rate by improving website navigation and optimizing page load time for mobile devices.
Education
Plano High
Plano, TX05.1995
Skills
- Customer satisfaction
- Operational efficiency
- Sales process optimization
- Sales training
Accomplishments
- Supervised team of Number staff members.
- Achieved Result by completing Task with accuracy and efficiency.
Additional Information
Completed finance school in 2020 graduated top 4 in the class
Timeline
New Car Director
David McDavid Honda
07.2013 - Current
Internet Director
Max Church Hill Acura
12.2009 - 07.2013
Plano High
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