Gina Paul

Supported publisher in planning and organizing special events to enhance brand visibility.

Executed errands for publisher to ensure smooth operational flow.

• Utilized applicant tracking systems to streamline candidate sourcing and tracking
• Find qualified professionals for temporary and contract roles, including attorneys and eDiscovery experts.

• Delivered exceptional customer service, resolving inquiries and complaints efficiently.
• Utilized reservation systems to manage bookings and ensure accurate guest information.
• Responsible for upselling wax packages and packages.
• Coordinated daily front desk operations to enhance guest satisfaction and streamline check-in processes.

• Developed visual merchandising strategies to enhance customer engagement and drive sales
• Organized books and magazines on a weekly basis by using plan o grams..
• Trained new team members on merchandising standards and best practices.

• Assisted in the opening of the Wyndham Cleveland Hotel at Playhouse Square, which featured 13,000 square foot of meeting space and 205 guest rooms.
• Oversaw catering operations, ensuring exceptional service quality and client satisfaction.
• Coordinated logistics for events, including setup and delivery of catering services.