Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

GINA PETIT

Pollok,USA

Summary

Driven and adaptable professional with background in training, mental health services, and client engagement. Skilled in communication, onboarding, and building trust to support performance and results. Eager to grow in HR, Learning & Development, or Sales.

Overview

15
15
years of professional experience
1
1
Certification

Work History

SUBSTANCE USE DISORDER / MENTAL HEALTH TRAINER

BURKE
09.2020 - 02.2025
  • Designed and delivered trainings on trauma-informed care, suicide prevention, and EHR/documentation using adult learning and ADDIE principles.
  • Collaborated with UM and Quality teams to align training with compliance and HHSC standards.
  • Coached staff to improve performance and KPI outcomes.
  • Led MHFA trainings and supported community outreach via the Mission Possible Committee.
  • Managed intern onboarding, including interviews, references, documentation, and supervision placement.
  • Tracked training effectiveness via Relias LMS and SharePoint

MENTAL HEALTH CLINICIAN

BURKE
07.2019 - 09.2020
  • Provided trauma-informed case management and skills training to children with SED.
  • Completed CANS assessments and developed individualized treatment plans.
  • Exceeded KPIs while coordinating care with schools, CPS, and juvenile justice.
  • Responded to crises and ensured safety planning and intervention.

HOSTESS / SERVER

FREDONIA HOTEL
06.2018 - 04.2019
  • Served in dining, room service, and banquet settings with knowledge of food and alcoholic beverages.
  • Trained new staff on POS systems, customer service, and hotel protocols.
  • Managed transactions and ensured smooth event coordination.

HOSTESS / SERVER

LOUIE'S BACKYARD
06.2010 - 08.2017
  • Delivered fast, high-volume customer service during peak tourist seasons.
  • Trained new FOH staff and handled payments with accuracy.
  • Built skills in conflict resolution, multitasking, and guest satisfaction.

Education

Bachelor of Science - PSYCHOLOGY, Biology Minor

STEPHEN F. AUSTIN STATE UNIVERSITY
Nacogdoches, TX
05.2018

Skills

  • Staff Training & Development
  • Onboarding & Orientation
  • Sales & Upselling Techniques
  • EHR & POS literacy
  • Adobe Acrobat & Captivate
  • Adult Learning Principles
  • Documentation & Compliance
  • Public Speaking (In-Person & Virtual)
  • Microsoft Office (Word, PowerPoint, Excel, Outlook, Teams)
  • Relias LMS & Sharepoint

Certification

  • ANSA/CANS Superuser
  • CASE
  • MHFA
  • AS+K
  • TBRI Practitioner
  • TIC
  • IMR
  • YMHFA
  • CALM

Awards

Dean's List - Spring 2015, 2016 – 2018, Harold Abbott Chemistry Scholarship - 2015 - 2016, Academic Excellence Scholarship - 2014 - 2018

Timeline

SUBSTANCE USE DISORDER / MENTAL HEALTH TRAINER

BURKE
09.2020 - 02.2025

MENTAL HEALTH CLINICIAN

BURKE
07.2019 - 09.2020

HOSTESS / SERVER

FREDONIA HOTEL
06.2018 - 04.2019

HOSTESS / SERVER

LOUIE'S BACKYARD
06.2010 - 08.2017

Bachelor of Science - PSYCHOLOGY, Biology Minor

STEPHEN F. AUSTIN STATE UNIVERSITY

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