Gina Ponce

• Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.

1*Compliance Officer.

*Outstanding Communication skills.

*Marketing Strategies/vendors

*Financial/Budget Experience

*Negotiator to stay on budget

*Building Maintenance

*Improvement Projects

*Store Operations

*Opening and closing Procedures

*Exceptional Leader

*Team Oriented

* Conflict resolution Skills

*Accurate Cash handling

*Retail Inventory Management

*Set General department Goals

*Coordinating Vendors

• Managed team of 106 Chef/cashiers/Staff and floor staff.
• Boosted revenue 6% by developing and deploying strategies to effectively improve operations.
• Managed team of 108 cashiers and floor staff.1

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Increased sales through effective merchandising strategies and targeted promotions.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

• Coordinated wine selection and restocking for cellar with over 2000 bottles.
• Oversaw successful bar service and operations to handle as many as 100 guests per day.
• Supported needs of 3- person wait staff who attended to specific needs of countless customers daily for wine cellar restaurant with social relevancy and intentionality.