Gina Reynolds

• Maintaining all existing Client Service Associate job duties listed below
• Execute trades requested by clients and in support of advisors
• Currently pursuing Series 66 licensing

• Manage account activities to include opening new accounts, facilitating transfers, 401k rollovers, cash management, annuity servicing, death claims and account maintenance • Work with marketing to secure all event correspondence, marketing merchandise requests, branded office essentials and website content • Process all expenses for the team and advisors • Field inbound calls, schedule appointments, prepare meeting documents and process any meeting follow up for clients • Assist clients with establishing and maintaining online account view • Oversaw all team ClientWork notifications, including periodic distributions • Assist with advisor compliance tasks • Maintain advisor’s schedules • Part of a 10 member team, building relationships, assisting with any needs that arise • Assist with client RMDs • Team with outside annuity companies to facilitate existing customer requests as well as prepare new annuity applications • Coordinate client events held throughout the year • Process all MCO requirements for wholesaler sponsorships and client gift reporting • Handle client move money requests and follow through to completion making sure they are processed accurately and timely • Maintain accuracy of client systems • Regularly meet with advisors on team projects, events, client needs, team updates

• Scan all client-related documents into online document storage system
  Process and track all incoming daily correspondence in compliance with firm policy
  Review documents for accuracy and process them according to firm policy
  Cross trained & regularly provided assistance with cashiering duties
  Manage and participate in various firm community service events
  Assist Marketing Director with various projects

• Tracked all risk management projects from inception to completion
  Created, tracked and edited client-related correspondence
  Created, updated and maintained the risk management department schedule
  Met team and project needs for a group of up to 15 individuals and approximately 70 clients concurrently
  Prepared monthly billings for clients; maintained, edited and updated all client budgets
  Coordinated travel plans for all risk management employees