
Dynamic and detail-oriented professional with extensive experience in customer service at HEB Grocery Store. Proven ability to ensure order accuracy and enhance customer satisfaction through effective communication and organizational skills. Adept at managing high-volume transactions while maintaining food safety standards and fostering a positive environment for guests.
Ensured quality of items by checking freshness and accurate expiration dates.
Ensured proper placement of temperature-sensitive goods for optimal storage conditions.
Utilizes digital tools to choose items for order fulfillment.
Ensured timely delivery of accurate customer orders.
Processed various transactions including card and cash payments.
Guaranteed all essential preparations were completed before opening.
Efficiently tackled and settled customer concerns.
Managed a high volume of at least 200 orders each day.
Independently managed order intake via phone and online platforms.
Mastered understanding of pricing and shorthand for menus.
Continuously ensured top-notch service for customers.
TABC
Food Handlers