Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gina Robinson

San Antonio,Tx

Summary

Dynamic and detail-oriented professional with extensive experience in customer service at HEB Grocery Store. Proven ability to ensure order accuracy and enhance customer satisfaction through effective communication and organizational skills. Adept at managing high-volume transactions while maintaining food safety standards and fostering a positive environment for guests.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Personal Shopper

HEB Grocery Store
San Antonio, TX
12.2022 - Current

Ensured quality of items by checking freshness and accurate expiration dates.

Ensured proper placement of temperature-sensitive goods for optimal storage conditions.

Utilizes digital tools to choose items for order fulfillment.

Ensured timely delivery of accurate customer orders.

Cashier

Longhorn Cafe
San Antonio, TX
08.2021 - 11.2022

Processed various transactions including card and cash payments.

Guaranteed all essential preparations were completed before opening.

Efficiently tackled and settled customer concerns.

Managed a high volume of at least 200 orders each day.

Independently managed order intake via phone and online platforms.

Mastered understanding of pricing and shorthand for menus.

Continuously ensured top-notch service for customers.

Party Host

Incredible Pizza
San Antonio, TX
05.2021 - 07.2021
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
  • Delivered information and details of interest about facility to visitors.

Education

John Paul Stevens High School
600 N Ellison Dr
06.2021

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Order coordination
  • Organizational skills
  • Cash handling
  • Food safety and sanitation
  • Active listening
  • Customer satisfaction
  • Team collaboration

Certification

TABC

Food Handlers

Languages

English
Professional Working

Timeline

Personal Shopper

HEB Grocery Store
12.2022 - Current

Cashier

Longhorn Cafe
08.2021 - 11.2022

Party Host

Incredible Pizza
05.2021 - 07.2021

John Paul Stevens High School