Gina Saccardo
Intermediate Patient Care, Masters Program Merrimack College
Everett,MA
Summary
Highly motivated and committed Intermediate Patient Care Technician with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
30
30
years of professional experience
Work History
Intermediate Patient Care Technician
Department of Veterans Affairs
06.2024 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- administered vaccines
Phlebotomist
LabCorp
05.2023 - 10.2024
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Organized daily work based on collection priority.
- Centrifuged blood samples as outlined in clinical protocols.
- Used personal protective equipment correctly to protect coworkers and patients.
- Packaged and shipped specimens to central lab daily.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Handled insurance verification tasks using Epic and Labcorp to validate patient insurance information.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Verified patients' identification for proper sample collection.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- processing
Lead Medical Technician
Department Of Defense Army
02.2018 - 06.2024
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- conducted audiology testing
- vision testing; acuity, color, auto-refractions, IOPs
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Medical Briefing for all applicants applying to armed forces
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- phlebotomy
- orthopedic and neuro testing
- administer drug tests
- review applicant records for proficiency
- department audits for proficiency
- trained current and new staff
- acting supervisor when supervisor not available
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
- Summarized test results and activities for management via verbal updates or written reports.
- Helped management optimize laboratory processes for maximum efficiency and performance.
- traveled to perform audits within another Military Processing Station.
Advanced Medical Support Assistant
Department of Veterans Affairs
01.2011 - 02.2018
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Verified and updated clinical records.
- Organized patient records to research records, extract medical information and review records for completeness and accuracy.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Associate of Science - Medical Assisting
Nursing
Bachelor of Arts - Psychology
09-2025
- 3.8 GPA
Master of Science - Psychology
07.2025 - Current
Skills
- Privacy and confidentiality
- Needs assessments
- HIPAA compliance
- Medical equipment operation
- Electronic health records management
- Regulatory compliance
- Patient assessments
- Infection control procedures
- Patient care coordination
- Vital sign monitoring
- Vital signs measurement
- Immunization administration
- First aid and CPR
- Clinical documentation
- Patient scheduling
Timeline
Merrimack College - Master of Science, Psychology
07.2025 - Current
Intermediate Patient Care Technician - Department of Veterans Affairs
06.2024 - Current
Phlebotomist - LabCorp
05.2023 - 10.2024
Lead Medical Technician - Department Of Defense Army
02.2018 - 06.2024
Advanced Medical Support Assistant - Department of Veterans Affairs
01.2011 - 02.2018
Bay State College - Associate of Science, Medical Assisting
Laboure College - , Nursing
Merrimack College - Bachelor of Arts, Psychology
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