Summary
Overview
Work History
Education
Skills
Timeline
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Gina Snyder

Yamhill,OR

Summary

Accomplished Manager and Medical Assistant with a proven track record at Dairy Queen and healthcare settings, enhancing customer satisfaction with skills in team leadership and teamwork. I excel in staff training and boosting performance by fostering a collaborative environment. Achieved significant patient care as a Medical Assistant by providing excellent customer service skills.

Overview

8
8
years of professional experience

Work History

Manager

Dairy Queen
02.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Medical Assistant

ROC Orthopedics
08.2018 - 02.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, vital signs and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Placed splints and casts on patients with care.

Medical Assistant

Women’s Healthcare Associates
03.2017 - 08.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Education

NCMA (Nationally Certified Medical Assistant) - Medical Assistant

Everest Institute
Tigard, OR
03.2017

High School Diploma - General Studies

McMinnville High School
McMinnville, OR
06.2013

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Cross-functional teamwork

Timeline

Manager

Dairy Queen
02.2023 - Current

Medical Assistant

ROC Orthopedics
08.2018 - 02.2023

Medical Assistant

Women’s Healthcare Associates
03.2017 - 08.2018

NCMA (Nationally Certified Medical Assistant) - Medical Assistant

Everest Institute

High School Diploma - General Studies

McMinnville High School

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Gina Snyder