STEVEN STINE
Summary
Insurance professional with diversified account management experience. Proven track record of success in roles that require an analytical thinker who is results driven and customer focused with a strong business acumen and excellent work ethic.
Overview
16
16
years of professional experience
Work History
Underwriting Assistant
American International Group, Inc
08.2023 - Current
- Process Submission request from UW to reserve account to be quoted
- Process Endorsements & Cancel/Rewrites
- Review files sent for upload to determine correct category and upload files to the policy
- Process P&L reports for upcoming renewals
- Gather and send UW all required documents necessary for renewal review
- Process Rater to determine pricing for UW, including review and calculating Loss Runs from other carriers
- Process Binders for New Business
- Design templates to streamline monthly procedures and provide consistency in verbiage
- Set up and implicate follow up schedule to ensure all required documents needed from the Broker are received in a timely manner.
Senior Account Analyst
American International Group, Inc
01.2013 - 07.2023
- Conduct Risk Assessments as First Line Underwriter for Private Client Group and Premier Homeowner Inspections, ensuring proper coverage limits across all risks
- Evaluated applications, pursued missing critical data, provide comprehensive information to underwriting for final evaluation and processing
- Review/process BOR requests to determine admitted/non-admitted line
- Communicate with broker to acquire necessary documentation
- Maintain and evaluate 50-100 book roll lines a month
- Monitor and prioritize for upcoming renewals
- Process cancel/rewrites of all policy renewals into new system including quotes and issuance
- Serve as primary point of contact for any broker questions and/or revision requests from brokers
- Handled all Inspection disputes for PCG Inspections; resolving all inquiries in a timely and professional manner
- Led training on WPU and out of scope inspections
- Member of Client Assist Team responsible for quoting and issuance for Expat/Multinational employee policies
- Chosen to participate on project team for the Premier Product Launch that included design of product flow and building a user friendly application
- Consistently meet or exceed quality and production performance objectives
- Serve as internal resource for Underwriting and Operations for procedures and product knowledge.
Account Executive
E-Financial, LLC
01.2010 - 01.2012
- Sold life insurance policies via in-bound and out-bound call center, consulting prospective customers on product options and facilitating the process through close of sale
- Consistently exceeded $20,000 in monthly sales revenue
- Provided comprehensive information, documentation and analysis to underwriting for appropriate policy and rate plans
- Participated on cross-functional team to improve sales results and process efficiencies.
Lead Sales Representative / Office Manager
GEICO
01.2008 - 01.2010
- Generated $35,000 per month in sales premiums, consistently leading the office in new business revenue
- Processed new business requests, renewals and endorsements, consistently exceeding production and quality standards
- Make 30-50 calls per day from leads to initiate the marketing process
- Managed all employee administrative functions including scheduling and training
- Processed management information reports including daily and monthly sales results
Skills
- Attention to detail
- Self motivated
- Team player
- Strong communication skills
- Excel at multi-tasking and organization
- Excellent work ethic
Timeline
Underwriting Assistant
American International Group, Inc
08.2023 - Current
Senior Account Analyst
American International Group, Inc
01.2013 - 07.2023
Account Executive
E-Financial, LLC
01.2010 - 01.2012
Lead Sales Representative / Office Manager
GEICO
01.2008 - 01.2010
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