Gina Tyler

Here I,

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Collected co-payments or full payments from customers.
• Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
• Increased customer satisfaction by delivering friendly, personalized service during transactions.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.

Here I worked in the fulfillment department for the first 3 years and for the last 2 years I worked in the data entry department.

I also,

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Counted, measured and compounded medications following standard procedures.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
• Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Here I,

• Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
• Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
• Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
• Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
• Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
• Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
• Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.

Here I,

• Facilitated smooth transitions between shifts by diligently documenting pertinent patient updates for incoming colleagues.
• Maintained a calm and comforting atmosphere for patients experiencing anxiety or distress, utilizing effective communication techniques.
• Reduced the risk of infection by maintaining strict adherence to hygiene protocols and infection control measures.
• Improved patient satisfaction by delivering compassionate and attentive care to diverse populations.
• Upheld regulatory compliance standards by consistently following facility policies, procedures, and licensure requirements.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.