Gina Vela
Summary
Highly motivated Sales Associate with customer service and sales experience. Outgoing with a passion for networking and meeting job objectives. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
33
33
years of professional experience
Work History
Sales Representative
Gethesemani Libreria Catolica
09.2017 - Current
- Boost customer satisfaction levels through exceptional service and providing a welcoming store environment.
- Build relationships with customers to encourage repeat business.
- Expand client base through effective networking and relationship-building strategies.
- Follow through with leads to close sales over phone and in the office.
- Attend religious conventions and religious events to network with potential customers, generating new leads and opportunities for business growth.
Investigative Assistant
U.S. Department of State Diplomatic Security
09.1998 - 02.2007
- Conducted extensive online searches on individuals revealing key insights into their background or dealings.
- Assisted in surveillance operations, gathering, logging and filling evidence that was collected during a search warrant.
- Maintained confidentiality of sensitive information to uphold the integrity of ongoing investigations.
- Conducted background checks to gather valuable information, aiding in case progression.
- Supported investigative team members, ensuring timely completion of tasks and accurate documentation.
Cashroom Processor
Armored Transport
04.1995 - 09.1998
- Maintained accurate balances by counting and logging daily deposits.
- Counted Currency
- Verified that all currency was valid and not fraudulent.
- Secured currency in the vault after deposits were counted and logged.
Online Banking Representative
First Interstate Bank
07.1991 - 04.1995
- Assisted customers with banking needs and inquiries.
- Executed wire transfers, stop payments and account transfers.
- Handled various accounting transactions.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Referred customers to other banking departments for specialized services.
- Trained new hires on customer service policies and procedures.
Education
Bachelor of Science - Human Services
Cal State University, Fullerton
Fullerton, CA05-1998
Skills
- Brand Awareness
- Adaptability and Flexibility
- Decision-Making
- Self Motivated
- Networking skills
- Problem-solving abilities
- Processing payments
Timeline
Sales Representative
Gethesemani Libreria Catolica
09.2017 - Current
Investigative Assistant
U.S. Department of State Diplomatic Security
09.1998 - 02.2007
Cashroom Processor
Armored Transport
04.1995 - 09.1998
Online Banking Representative
First Interstate Bank
07.1991 - 04.1995
Bachelor of Science - Human Services
Cal State University, Fullerton
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