Tekiya Minnieweather
Sterlington,LA
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
3
3
years of professional experience
Work History
Sales Representative
AT&T
07.2022 - 02.2023
- Recorded accurate and efficient records in customer database.
- Negotiated prices, terms of sales and service agreements.
- Built diverse and consistent sales portfolio.
- Set and achieved company defined sales goals.
Direct Sales Representative
Lumen
Remote
01.2020 - 06.2022
- Stayed current on company offerings and industry trends.
- Met existing customers to review current services and expand sales opportunities.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Inquired about current service levels and offered upgrades.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Informed customers of promotions to increase sales productivity and volume.
- Wrote reports outlining activities and sales.
- Kept detailed records of daily activities through online customer database.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Contributed to event marketing, sales and brand promotion.
- Generated advertising brochure for vendor use.
- Achieved aggressive monthly quota of $Amount consistently.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Followed-up with online price quotes via email and phone to answer questions and close sales.
- Developed customer service processes to improve customer satisfaction.
- Answered live online chats to give quick answers and solve problems faster.
- Resolved minor to moderate technology faults, supporting constant availability and consistent performance.
- Applied creative thinking to client questions and concerns absent from scenario-based response manuals.
- Generated reports and tracked customer service metrics on daily basis.
Education
Associates - International Business Management
Louisiana Delta Community College
Monroe, LA12.2020
Skills
- Onsite Product Demonstrations
- Inside and Outside Sales
- Sales Expertise
- Financial Transactions
- Listening
- Money management
- Customer Satisfaction
- Cell Phone Operating Systems
- Retail Knowledge
- Fraud Prevention
- Cash Counting
- Merchandising
- Good navigational skills
- Patient
- POS system knowledge
- Brand Awareness
Accomplishments
- Managed 25 opportunities per month.
Timeline
Sales Representative
AT&T
07.2022 - 02.2023
Direct Sales Representative
Lumen
01.2020 - 06.2022
Associates - International Business Management
Louisiana Delta Community College