GINA ZIEGLER
Summary
Motivated and service-driven professional with over 15 years of experience in customer-facing roles, operations support, and team collaboration. A strong foundation in client service, organization, and problem-solving, with a desire to grow into upper management through hands-on training and mentorship. My skills, passion and motivation will effectively contribute to HubSpots public relations and outreach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Driver
OnTrac
- Current
- Executed time-sensitive tasks requiring accountability, consistency, and independent decision-making.
- Maintained productivity and professionalism in a fast-paced environment.
Driver (Independent Contractor)
Lyft
03.2024 - Current
- Delivered customer-focused service while managing schedules, priorities, and client expectations.
- Demonstrated adaptability, communication skills, and problem resolution.
Assistant Manager of Community Services
Blue Skies of Texas
06.2023 - 05.2024
- Supported daily operations, team coordination, and service delivery in a structured community environment.
- Assisted with onboarding, scheduling, and communication to support smooth operational flow.
- Addressed concerns professionally while maintaining service standards and team collaboration.
Corporate Catering Lead / Marketing Assistant
USAA
10.2021 - 03.2023
- Coordinated service operations and supported team execution in a corporate environment.
- Assisted with logistics, communication, and quality standards.
Education
Associate of Science - Business Administration (Marketing)
Northwest Vista College
San Antonio, TXSkills
- Developed training programs for staff to enhance customer interaction skills
- Provided operational support to ensure seamless business processes
- Communication protocols to streamline information flow
- Analytical skills to identify and resolve complex issues, ensuring seamless workflow
- Time management techniques
- Effectively navigate diverse challenges and situations
- Microsoft Word, Microsoft Excel
- Algorithmic thinking
Certification
- Administrative Assistant — Restore Education
- Microsoft Office Specialist (Word & Excel)
Timeline
Driver (Independent Contractor)
Lyft
03.2024 - Current
Assistant Manager of Community Services
Blue Skies of Texas
06.2023 - 05.2024
Corporate Catering Lead / Marketing Assistant
USAA
10.2021 - 03.2023
Delivery Driver
OnTrac
- Current
Associate of Science - Business Administration (Marketing)
Northwest Vista College
Professional References
01-2024