Yesenia Lizama
Palmdale,CA
Summary
Assisted in safe and efficient driving practices to achieve timely deliveries. Supported route planning and vehicle maintenance to enhance operational efficiency. Demonstrated reliability and adaptability in meeting transportation demands.
Assisted teams in learning various aspects of the field. Supported skill development through participation in training opportunities. Contributed to team success by fostering strong relationships and resolving issues effectively.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Driver
Uber/Lyft
01.2022 - Current
- 1. Interaction with riders
- 2. Driving
Babysitter
Gallilea Estrella
08.2021 - 09.2024
- Supervised children's activities, ensuring safety and engagement in a nurturing environment.
- Developed and implemented educational games to enhance cognitive skills and creativity.
- Communicated effectively with parents regarding children's progress and daily experiences.
- Managed multiple children simultaneously, demonstrating strong organizational skills.
- Played games, worked on puzzles, and read books to young children.
- Reassured children when upset providing emotional support and stability.
Shift Manager
Pizza Hut
08.2006 - 08.2008
- 1. I answered phone calls with customers
- 2. Managed workers
- 3. Cashier
- 4. Inventory
- 5. Schedule
Education
High school Graduate - undefined
San Fernando High school
San Fernando, CA06-2006
Skills
- Cultivated positive dining experiences to support customer satisfaction and effectively managed team performance
- Directed implementation of GPS systems to enhance route planning and optimize resource allocation Led training initiatives for team members on proficient use of GPS tools Collaborated with stakeholders to seamlessly integrate GPS solutions into existing workflows
- Oversaw daily food service operations to enhance efficiency and elevate customer satisfaction Guided and developed new staff on food safety standards and service protocols Executed initiatives to boost service speed and quality
- Directed performance management and professional development efforts to foster a high-performing team environment
- Directed integration of Microsoft Office tools to optimize team productivity and collaboration Championed development of streamlined document management and reporting processes Cultivated a culture of efficiency through strategic software application implementation
- Oversaw restaurant operations to drive enhancements in customer experience and operational productivity Led staff development programs to elevate service excellence Partnered with suppliers to refine inventory management and achieve cost reductions
- Oversaw customer service operations to optimize response times and elevate service quality Developed comprehensive training programs for staff to strengthen customer interaction capabilities Executed strategic initiatives to enhance customer satisfaction and foster loyalty
- Directed cash management operations to uphold accuracy and security of financial transactions Led training programs for staff on optimal cash handling practices and customer service excellence Enhanced operational efficiency through the implementation of streamlined cash handling protocols
- Oversaw hospitality operations to elevate guest satisfaction and service excellence Coordinated comprehensive staff training programs to enhance service delivery and operational productivity Formulated strategies for effective resource management and cost efficiency
- Coordinated efficient transportation of products to optimize supply chain operations
- Oversaw shift operations to enhance team performance and optimize service delivery Collaborated with staff to synchronize shift schedules with organizational needs Cultivated a cooperative atmosphere to improve team productivity and morale
- Directed operations of food service team to improve customer experience and streamline service workflows
- Developed and implemented comprehensive food safety protocols to uphold quality standards in food handling operations
- Oversaw deliverable accuracy and precision to support organizational quality benchmarks
- Oversaw daily operations to drive high-quality service delivery Coordinated with staff to enhance guest satisfaction and streamline operational processes Developed comprehensive training materials to elevate team performance and service standards
- Directed mobile device management initiatives to optimize user experience Coordinated with IT teams to implement mobile solutions aligned with organizational strategies Led training sessions for staff on effective mobile device utilization and industry best practices
- Cultivated a supportive atmosphere by demonstrating patience and empathy towards team dynamics Guided colleagues in resolving conflicts through active listening and compassionate engagement Championed a culture of understanding that enhanced team morale and productivity
- Facilitated collaborative problem-solving sessions to enhance team efficiency and effectiveness
- Managed child supervision to foster a supportive and engaging environment for development
- Facilitated nurturing and educational environments to promote toddler growth and learning
- Oversaw daily operations of childcare activities to promote a structured learning environment Guided staff in implementing educational programs that foster child development Collaborated with parents to address individual needs and enhance child growth
Certification
- Non-CDL Class C
- Driver's License
Languages
Spanish - Fluent
English - Fluent
Timeline
Driver
Uber/Lyft
01.2022 - Current
Babysitter
Gallilea Estrella
08.2021 - 09.2024
Shift Manager
Pizza Hut
08.2006 - 08.2008
High school Graduate - undefined
San Fernando High school