Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ginais Martinez

Miami Gardens,FL

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Ross Dress for Less. Skilled in cash handling and conflict resolution, I excel in fast-paced environments, ensuring accuracy and efficiency. My adeptness in Microsoft and Google Software, coupled with exceptional teamwork, drives significant improvements in service delivery and operational workflow. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

1
1
year of professional experience

Work History

Cashier Specialist

Ross Dress for Less
05.2024 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.
  • Support departments with merchandising, product retrieval and customer service needs.
  • Managed high-volume periods with ease by quickly processing transactions while maintaining friendly customer interactions.

Student Assistant

Miami Dade College - North Campus
02.2024 - 07.2024
  • Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
  • Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
  • Collaborated with team members on event planning and execution, resulting in successful campus events and activities.

Restaurant Team Member

Diced
09.2023 - 02.2024
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Education

Associate of Arts - Business Administration and Management

Miami Dade College
Miami, FL
05.2025

High School Diploma -

Blue Ridge High School
Greer, SC
08.2023

Skills

  • Cleanliness and hygiene
  • Cash handling expertise
  • Proficient in Microsoft and Google Softwre
  • Customer Service
  • Written and verbal communication
  • Team Collaboration
  • Conflict Resolution
  • Staff Training

Languages

Spanish
Native or Bilingual

Timeline

Cashier Specialist

Ross Dress for Less
05.2024 - Current

Student Assistant

Miami Dade College - North Campus
02.2024 - 07.2024

Restaurant Team Member

Diced
09.2023 - 02.2024

Associate of Arts - Business Administration and Management

Miami Dade College

High School Diploma -

Blue Ridge High School
Ginais Martinez