GINA M CHRISTIAN
Henderson,NV
Summary
Forward-thinking Regional Manager with a background managing property operations and controlling expenses. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Consistently minimized complaints by identifying and addressing issues proactively to provide safe, appealing housing options.
Overview
23
23
years of professional experience
Work History
Training & Development Manager
Crystal View Capital
02.2022 - 11.2023
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Managed development of e-learning training materials and activities to enhance learning experiences.
- Developed surveys to identify training needs based on projected production processes and changes.
- Managed new employee orientation training process for more than 65 employees each year
- Increased employee engagement, delivering customized training solutions tailored to individual learning styles
Asset Manager
Crystal View Capital
09.2019 - 02.2022
- Reviewed contract reports, bid proposals and requirements with senior management for accuracy and processing
- Completed more 2 million in Value Add opportunities
- Conducted property visits to assess curb appeal, office upkeep, and maintenance activities
- Assessed reports on occupancy, delinquency, budget variance, and make-readies generated by on-site staff
- Developed and initiated projects, managed costs, and monitored performance
- Updated operational methods, oversaw accounting procedures, tracked information, and compiled data to improve efficiency
- Reduced expenditures by effectively negotiating vendor and service contracts to drive savings
- Handled terminations, performance evaluations and staff coaching to maintain top property operations.
- ecommended appropriate adjustments.
Experience Care Coordinator Supervisor
Vegas Cares , LLC
10.2016 - 05.2017
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Completed resident assessments in accordance with current regulations and guidelines.
- Updated policies and procedures, leading continuous improvement of resident assessments and care.
Community Manager
Equity Lifestyle Properties
09.2014 - 10.2016
- Managed all day-to-day activities involving tenants, subcontractors, and property management
- Increased occupancy by 15-25 % within community
- Monitored and documented all income, including delinquencies
- Generated financial reports and summaries for management review.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
Business Manager/Personal Assistant
JOHNSON'S PERSONAL TRAINING
06.2012 - 08.2014
- Maintain Client Data
- Offline & Online Marketing, Manage phone, emails and other social media sites
- Collect and process client payments
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Regional Property Manager / Property Manager
UNITED MANAGEMENT SERVICES of COLUMBIA
03.2008 - 05.2012
- Managed [over 600] residential apartment units
- Participated in budget preparations for 5-6 assigned properties
- Executed supportive services program for communities
- Reviewed financial forecasts, budget and operational goals.
- Maintained compliance with all on-site requirements of Section 42 LIHTC program and District Housing
Behavioral Therapist
PINEGROVE INC
10.2007 - 12.2008
- Implemented behavioral intervention plans created by clinical supervisors.
- Motivated clients to reach treatment goals and supported each through difficult situations and transitions.
- Documented patient information through analyzing data, interview notes, and test results and identified and diagnosed nature of clients' problems.
Property Manager
Courtyard Village Apartments
03.2001 - 05.2004
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Education
Bachelor of Science - Psychology, Social & Behavioral Psychology
PARK UNVERSITY
Parkville, MO12.2008
Skills
- Course Development
- Budget Expenses
- Process Evaluations
- Training Manuals and Processes
- Project Management
- New Employee Training
- Strategic Thinker
- Leadership Training
- Business Planning
- Organizational Management
- Employee training and development
- Staff training and development
Timeline
Training & Development Manager
Crystal View Capital
02.2022 - 11.2023
Asset Manager
Crystal View Capital
09.2019 - 02.2022
Experience Care Coordinator Supervisor
Vegas Cares , LLC
10.2016 - 05.2017
Community Manager
Equity Lifestyle Properties
09.2014 - 10.2016
Business Manager/Personal Assistant
JOHNSON'S PERSONAL TRAINING
06.2012 - 08.2014
Regional Property Manager / Property Manager
UNITED MANAGEMENT SERVICES of COLUMBIA
03.2008 - 05.2012
Behavioral Therapist
PINEGROVE INC
10.2007 - 12.2008
Property Manager
Courtyard Village Apartments
03.2001 - 05.2004
Bachelor of Science - Psychology, Social & Behavioral Psychology
PARK UNVERSITY
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