GINGER BLANCO
Beaver Falls,PA
Summary
Results-driven operations manager with expertise in optimizing workflow and enhancing team performance. Proven track record in inventory control and customer satisfaction. Dynamic operations manager with extensive experience in team leadership and staff development. Skilled in analyzing sales data and implementing strategies that drive customer satisfaction and operational efficiency.
Overview
25
25
years of professional experience
Work History
Manager
francesca's
08.2021 - 02.2026
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Oversaw daily operations to ensure adherence to quality standards and operational efficiency.
- Managed team schedules and delegated tasks to enhance workflow efficiency and meet project deadlines.
- Facilitated task assignments to leverage associates' strengths, ensuring efficient workflow.
- Completed opening, closing, and shift change functions to uphold operational standards and support team performance.
- Analyzed sales data trends to inform inventory decisions and product placements.
Manager
Newell Brands
08.2018 - 01.2021
- Led a team of 6-8 employees, ensuring high productivity and excellent customer service.
- Oversaw daily store operations and maintained high customer service standards.
- Oversaw daily operations, ensuring efficiency and quality standards were consistently met.
- Fostered a positive team environment through effective communication and leadership skills.
- Managed inventory levels and coordinated stock replenishment to support seamless operations.
- Trained and mentored team members on sales techniques and product knowledge.
- Developed and implemented visual merchandising strategies that improved store displays and customer engagement.
Logistics Manager
Old Navy, Gap
06.2001 - 08.2018
- Developed and managed logistics strategies to improve the efficiency of operations.
- Implemented process improvements to streamline warehouse operations.
- Managed inventory to ensure stock levels aligned with operational needs.
- Trained staff on safety protocols and best logistics practices.
- Conducted on-the-job training to cross-train employees, increasing workforce flexibility.
- Collaborated with customers and staff to address needs and concerns.
- Developed filing systems that improved organization of invoices, customer orders, and contract records, enhancing retrieval efficiency.
Education
Commercial Arts And Design - Fine Arts
Vocational And Technical High School
Bridgewater, NJ06-1994
Skills
- Sales data analysis
- Developed sales strategies
- Operations management
- Inventory management
- Team leadership
- Sales forecasting
- Staff development
- Goal alignment
- Customer satisfaction enhancement
- Communication strategies
Timeline
Manager
francesca's
08.2021 - 02.2026
Manager
Newell Brands
08.2018 - 01.2021
Logistics Manager
Old Navy, Gap
06.2001 - 08.2018
Commercial Arts And Design - Fine Arts
Vocational And Technical High School