GINGER BLANCO
Beaver Falls,PA
Summary
Results-driven operations manager with expertise in optimizing workflow and enhancing team performance. Proven track record in inventory control and customer satisfaction. Dynamic operations manager with extensive experience in team leadership and staff development. Skilled in analyzing sales data and implementing strategies that drive customer satisfaction and operational efficiency.
Overview
25
25
years of professional experience
Work History
Manager
francesca's
Grove City, Pennsylvania
08.2021 - Current
- Managed team schedules and delegated tasks to optimize workflow efficiency.
- Analyzed sales data trends to inform inventory decisions and product placements.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Analyzed business performance data and forecasted business results for upper management.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Implemented visual merchandising strategies to enhance store presentation and appeal.
- Trained new staff on customer service standards and product knowledge initiatives.
Manager
Newell Brands
Monaca, Pennsylvania
08.2018 - 01.2021
- Oversaw daily operations, maintaining efficiency and quality standards.
- Led a team of 6-8 employees, ensuring high productivity and excellent customer service.
- Fostered a positive team environment through effective communication and leadership skills.
- Managed inventory levels and coordinated stock replenishment processes effectively.
- Trained and mentored team members on sales techniques and product knowledge.
- Oversaw daily store operations and maintained high customer service standards.
- Developed and implemented visual merchandising strategies to enhance store displays.
Logistics Manager
Old Navy, Gap
Cranberry Township, Pennsylvania
06.2001 - 08.2018
- Oversaw inventory management to maintain optimal stock levels.
- Implemented process improvements to streamline warehouse operations.
- Trained staff on safety protocols and best logistics practices.
- Worked collaboratively with customers and staff at various levels.
- Developed and managed logistics strategies to improve the efficiency of operations.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Implemented on-the-job training activities to cross-train employees on various tasks.
Education
Commercial Arts And Design - Fine Arts
Vocational And Technical High School
Bridgewater, NJ06.1994
Skills
Oversaw operations management to enhance efficiency and streamline processes
Facilitated staff development initiatives to enhance team skills and performance
Assisted in gathering and interpreting sales data to support team decisions Contributed to the preparation of sales reports for management review Supported the identification of trends to enhance sales strategies
Directed team operations to enhance collaboration and productivity
Facilitated goal-setting processes to align team objectives with organizational vision
Enhanced customer satisfaction through proactive service and support initiatives
Assisted in managing inventory levels to support operational efficiency Coordinated with team members to track stock movements and minimize discrepancies Supported inventory audits to ensure accuracy and compliance
Executed visual merchandising strategies to enhance product presentation and drive sales
Facilitated effective communication strategies to enhance team collaboration
Timeline
Manager
francesca's
08.2021 - Current
Manager
Newell Brands
08.2018 - 01.2021
Logistics Manager
Old Navy, Gap
06.2001 - 08.2018
Commercial Arts And Design - Fine Arts
Vocational And Technical High School