Ginger Kelley
Orange Park,FL
Summary
Proven to excel in high-pressure environments, I leveraged my strong multitasking abilities and outstanding customer service skills at Bestbet, significantly enhancing customer satisfaction. My expertise in suggestive selling and comprehensive knowledge of liquor, beer, and wine drove substantial revenue growth, demonstrating my commitment to achieving sales revenue and ensuring a progressive work environment.
Overview
15
15
years of professional experience
Work History
Bartender
Bestbet
Orange Park, FL
06.2009 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Balanced efficiency with exceptional service to manage guests in high- volume environment.
- Operated POS systems and managed bar tabs to track revenue
- Followed alcohol awareness procedures to prevent intoxication and deal with intoxicated guests.
- Cleaned, organized and replenished supplies to maintain bar appearance.
- Assisted fellow team members during high-volume periods by providing support where needed.
- Developed rapport with customers through friendly conversation and attentiveness to their needs.
Education
High School Diploma -
Ridgeview High School
Orange Park, FL05.2007
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Clear and effective communication
- Outgoing Personality
- Suggestive Selling
Timeline
Bartender
Bestbet
06.2009 - 07.2024
High School Diploma -
Ridgeview High School