Ginger Marlow, PMP, SA
Sylacauga,AL
Summary
Results-driven information technology leader with a proven track record of effectively communicating vision and achieving high-quality outcomes in collaborative team environments. Demonstrated expertise in IT Application Software across automotive, finance, and manufacturing industries. Currently spearheading cross-functional efforts to develop customer-centric products and features that drive organizational profitability.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Manager - IT Product
Motion Industries
Birmingham, AL
01.2024 - Current
- Implement technology enhancements to streamline operations, reduce costs, and improve customer service utilizing an in-house ERP system.
- Enhance team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Develop product roadmaps to help guide the development of new products.
- Collaborate with stakeholders to define product requirements and user stories.
- Prioritize features in order to maximize impact, while meeting time constraints.
Software Development Manager
Motion Industries
Birmingham, AL
01.2020 - 01.2024
- Lead development teams to implement feature enhancements for an in-house ERP system
- This includes supporting current applications in the Sales, Inventory, Procurement and Finance applications using SCRUM framework while utilizing tools such as Azure Dev Ops
- Worked as a Product Owner while training a new product owner for the team
- Hire, mentor and develop direct reports through training, one-on-ones and conducting yearly annual reviews
- Work closely with the Product Owner and team to maintain a prioritized backlog and provide epic/feature status to all stakeholders, steering committee members and executive leadership
- Serve as a subject matter expertise for applications I have implemented by assisting in support, development design and business acumen.
Senior Information Technology Project Manager
Motion Industries
Birmingham, AL
04.2018 - 12.2019
- Implemented a highly visible and successful field expansion project for an international company, recently acquired, as part of a program to migrate the company to Motion Industries suite of supply chain applications
- Led a team of 10 developers internally and remotely to implement the changes to several hundred programs and tables across all applications
- As the IT contact for the Inventory business team, I managed product development for all Inventory requests/projects to meet business goals, including counting and inventory valuation applications for Physical Inventory, Inventory Management, and Supply Chain initiatives in the ERP system and some Mobile apps.
- Led a team of developers and QA analysts by planning all work through iterative development, including conducting biweekly meetings with the stakeholders and reviewing completed applications.
- Worked closely with the end users to confirm successful implementation and business value.
- Documented the project charters and design documents, planning to include all communication for projects I lead.
Information Technology Project Manager
Motion Industries
Birmingham, AL
12.2014 - 03.2018
- Implemented a successful Physical Inventory system replacing a legacy system in September of 2016
- Implementation of this program is utilized by more than 500 branch locations with at least 2500 users
- The program saved the users more than $500,000 in overtime costs, while also streamlining the workflow by adding a mobile counting application
- As the project leader, I managed the implementation of the project including working with project owners and stakeholders to ensure a successful result.
Program Manager
ProAssurance
Birmingham, AL
11.2012 - 10.2014
- Facilitated the establishment of a Project Management Office to oversee corporate projects
- Assisted in launching company's first project steering committee
- Managed projects using the PMI methodology from initiation through closing, oversaw vendor selection and contracting processes
- Successfully led the implementation of a corporatewide “Innovation Community” crowd sourcing product (Spigit) in January 2014 which generated internal ideas.
- Led a project to consolidate the Lawyer line of business from two companies (parent and subsidiary) into one company/technology platform
- Led the Customer Relationship Management (CRM) Microsoft Dynamics Program, implementing Phase 2 and 3 of the projects.
Project Manager
ProAssurance
Birmingham, AL
04.2012 - 11.2013
- Launched a multi-million-dollar Customer Relationship Management (CRM) project in July 2013 utilizing Microsoft Dynamics to replace an existing internal client system and add value to existing client interaction
- This first phase of the multi-phase project involved integration with current systems, as well a future lead and prospect automation functionality, among other processes
- Worked closely with the project team and stakeholders to implement phase 1 of the project on schedule and within budget constraints.
Project Manager – ECommerce Web Development
Intermark Group Interactive
Birmingham, AL
08.2009 - 03.2012
- Led scrum teams as a Certified Scrum Master in planning and implementing projects of varying budgets ($20K - $2 million) alongside managing smaller maintenance requests.
- Achieved success with Southeast Toyota, the largest Toyota distributor in the US, with experience in launching consumer websites, social media applications, dealer applications, and mobile websites to drive consumers to Toyota dealers in the Southeast. Also, worked with up to 10-15 software engineers, managing maintenance items as well as all incoming projects for Southeast Toyota.
- Achieved success with a variety of different clients, launching web sites and mobile sites on time and within budget, utilizing the PMO project management process.
- Served as the primary conduit between the customer and the Company during the pre-production, production, and post-production process; ensured effective flow of communication between management, clients, and developers\engineers on the project team.
- Ensured a smooth transition from implementation to support at the close of all projects, obtaining written client acceptance.
Quality Assurance Supervisor
Automatic Data Processing, ADP
Birmingham, AL
04.2005 - 06.2009
- Managed a Quality Assurance team responsible for software testing, client support and subject matter expertise in Product Development group.
Supervisor/ CTA Client Services
Automatic Data Processing, ADP
Birmingham, AL, AL
03.1997 - 04.2005
- Managed a team of 13 client technical analysts in providing software support for clients via a call center.
Education
Bachelor of Arts -
Samford University
Birmingham, AL01-1990
Skills
- Product Vision and Strategy
- Product Roadmaps
- Prioritization and Execution
- Teamwork and Collaboration
- App Development Leadership
- ERP Systems
- Inventory Management Systems
- Supply Chain Domain
- Automotive Domain
- Stakeholder relationship management
- Risk Management
- Team Recruiting and Hiring
Certification
- Project Management Professional (PMP) Certification, October 2011
- Certified SAFe Agilist (SA), July 2023
- Advanced Certified Scrum Product Owner (CSPO), July 2022
Timeline
Manager - IT Product
Motion Industries
01.2024 - Current
Software Development Manager
Motion Industries
01.2020 - 01.2024
Senior Information Technology Project Manager
Motion Industries
04.2018 - 12.2019
Information Technology Project Manager
Motion Industries
12.2014 - 03.2018
Program Manager
ProAssurance
11.2012 - 10.2014
Project Manager
ProAssurance
04.2012 - 11.2013
Project Manager – ECommerce Web Development
Intermark Group Interactive
08.2009 - 03.2012
Quality Assurance Supervisor
Automatic Data Processing, ADP
04.2005 - 06.2009
Supervisor/ CTA Client Services
Automatic Data Processing, ADP
03.1997 - 04.2005
Bachelor of Arts -
Samford University
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