Summary
Overview
Work History
Skills
Timeline
AssistantManager

Ginger Miller

Columbia,SC

Summary


Universal Banker with documented cash handling experience and strong aptitude for customer service. Competently educates customers on banking options and recommends appropriate products and services to meet financial needs. Leverages people skills to securely process teller transactions, resolve issues and refer customers to business partners for advanced relationship development.

Overview

29
29
years of professional experience

Work History

Universal Banker

United Bank
02.2022 - Current
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Facilitated smooth transactions by adeptly handling cash deposits, withdrawals, check processing, and loan payments.
  • Educated customers on various banking products and services, empowering them to make informed financial decisions aligned with their personal goals.
  • Educated customers on online banking and mobile banking applications.

Bakery Assistant Manager

Always Original Bakery
08.2021 - 02.2022
  • Streamlined bakery operations for increased efficiency by optimizing staff scheduling, inventory management, and daily production planning.
  • Provided comprehensive training for new employees, ensuring they became proficient in bakery procedures and safety standards.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.

Operations Assistant Manager

Burlington Stores, Inc.
10.2016 - 08.2021
  • Supervised daily operations of $10M operation employing up to 75 employees, to include key holders, sales floor supervisors, receiving team and cashiers.
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
  • Oversaw inventory counts biannually to maintain stock records and account for shrinkage.
  • Updated floor design seasonally for 65,000 square foot facility to more effectively present products to patrons.

Operations Assistant Manager

Wal-Mart Supercenter
09.1995 - 10.2016
  • Hired, trained and supervised retail team up to 400 team members bringing in $65M in annual revenue.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Participated in store build/setup/remodel of 4 locations in Columbia, SC.

Skills

  • Branch operations
  • Focus and Follow-Through
  • Employee Motivation
  • Customer Service Management
  • Recruitment and Hiring
  • Multitasking and Prioritization
  • Self-motivated nature
  • Customer Relations
  • Scheduling
  • Cash management

Timeline

Universal Banker

United Bank
02.2022 - Current

Bakery Assistant Manager

Always Original Bakery
08.2021 - 02.2022

Operations Assistant Manager

Burlington Stores, Inc.
10.2016 - 08.2021

Operations Assistant Manager

Wal-Mart Supercenter
09.1995 - 10.2016

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Ginger Miller