Ginger Plumley

• Assisted individuals experiencing homelessness by connecting them with housing programs and community resources
• Promoted independent living and supported clients in achieving housing, financial, and personal goals
• Delivered intensive case management, dedicating consistent time to each client to address financial, medical, and legal challenges
• Managed ongoing casework for multiple clients, focusing on housing stability, eviction prevention, and goal planning
• Conducted regular home visits and monthly quality assurance checks to ensure safe and stable living conditions
• Advocated for clients by collaborating with third-party agencies and facilitating applications for benefits and public assistance programs

Program Description: Oversaw a structured day program for adults with developmental disabilities, funded through Far Northern Regional Center. The program focused on building vocational skills through hands-on work in a pet services business, offering participants real-world experience in animal care, customer service, and workplace routines.

• Maintained confidential client records and authored quarterly and annual progress reports in line with HIPAA regulations
• Facilitated service coordinator meetings to monitor client progress and support goal development
• Supervised staff, providing mentorship, performance feedback, and leadership to promote employee growth and independency.
• Oversaw daily facility operations, managing staff scheduling, inventory, and maintaining high standards of animal care, safety, and customer satisfaction.