Ginny Martin
Summers,AR
Summary
proficient customer service representative and recruiter
Overview
11
11
years of professional experience
Work History
Director of Recruiting
Home Helpers Home Care
04.2020 - 10.2025
- Manage several Facebook pages
- Manage free and paid job advertisements
- Schedule interviews for several offices
- Manage indeed account
- Review applicants to find their qualifications
- Run weekly recruiting meetings
- Manage a spreadsheet for weekly marketing reports (showing overall spend and return on investment)
- Train and manage new recruiters
Member Service Representative/Teller
Arkansas Best Federal Credit Union
09.2016 - 04.2020
- Conducted in and out of bank transfers
- Reviewed suspicious charges on members accounts
- Retrieve fraud paperwork from members and sent to the appropriate department
- Assisted members with online banking (over the phone and in person)
- Verbally marketed for the company (IRA’s, Loans, credit Cards, other accounts)
- Managed the federal reserve account
- Trained new member service representatives
- Handled cash and check transactions (deposits and withdrawals)
- Balanced cash drawer out every evening
Receptionist
Arkansas Best Federal Credit Union
04.2016 - 09.2016
- Answered lobby phone and directed calls where necessary
- Opened and distributed mail to the necessary departments
- Greeted and directed members to the correct department when in the lobby
- Addressed and sent mail
- Created new member files
Daycare Teacher
Kiddie Kollege
03.2015 - 04.2016
- Worked with newborn to 5 year olds
- Assisted with feeding, bathing, and using the bathroom
- Observe and maintain a safe play space in the classroom and at the playground
Education
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA05.2024
Skills
- Organization
- Creativity
- Communication
- Customer Service
- Teamwork
Timeline
Director of Recruiting
Home Helpers Home Care
04.2020 - 10.2025
Member Service Representative/Teller
Arkansas Best Federal Credit Union
09.2016 - 04.2020
Receptionist
Arkansas Best Federal Credit Union
04.2016 - 09.2016
Daycare Teacher
Kiddie Kollege
03.2015 - 04.2016
Bachelor of Science - Psychology
Liberty University