Ginny Payne
Rexburg
Summary
Responsible and dependable leader with business and customer service experience. Well-rounded small business owner offers account management, budgeting and customer relations expertise paired with outstanding leadership and communication abilities. Spirited and hardworking professional.
Overview
5
5
years of professional experience
Work History
Etsy Shop Owner
Self-Employed
04.2022 - Current
- Own and operate an online store for custom-made stickers, keychains, acrylic charms, and other accessories.
- Ensure sound budget and supply chain management.
- Deliver regular customer service and communication.
- Brainstormed and developed all designs.
- Ship out all products, interact with customers, and work with manufacturing companies.
- Managed budgets and finances.
- Over 600 sales and over 200 five-star reviews
- MooBloomArts on Etsy
Fitness Floor Supervisor
YMCA of Lake Houston
02.2024 - 08.2024
- Upheld strict adherence to conduct, security, facility use, and operations regulations.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Followed sanitation schedule and documented cleaning activities.
- Logged cleaning and maintenance work accomplished, maintained cleaning supplies, and reported public area repair needs to facilities team.
Front Desk Assistant
McLean Swim and Racquet Club
10.2020 - 07.2023
- Assisted members and answered members' calls and inquiries.
- Assisted on-site members and customer support.
- Took payments for classes and membership services, and operated credit card processing system.
- Kept and scheduled appointments, and other club reservations.
- Coordinated with instructors and personal coaches on members' lesson schedules.
Kids Summer Camp Assistant Director
McLean Swim and Racquet Club
06.2022 - 08.2022
- Led child camp groups of up to 25 individuals, ages 3 to 14, and provided a safe, fun atmosphere during daytime camp hours.
- Taught swimming lessons and led various other sports activities.
- Communicated and sustained personal contact with parents or guardians to discuss achievements and behavior concerns.
Education
Bachelor of Arts - Communications
Brigham Young University - Idaho
Rexburg, ID04-2027
High School Diploma -
Brigham Young University Online High School
06-2024
Skills
- Budget and Financial Management
- Planning and Execution
- Business Operations Leadership
- Business Growth and Retention
- Business Management and Development
- Small business operations
- Leadership
- Creativity and Innovation
- Flexible and Adaptable
- Customer Relations
Timeline
Fitness Floor Supervisor
YMCA of Lake Houston
02.2024 - 08.2024
Kids Summer Camp Assistant Director
McLean Swim and Racquet Club
06.2022 - 08.2022
Etsy Shop Owner
Self-Employed
04.2022 - Current
Front Desk Assistant
McLean Swim and Racquet Club
10.2020 - 07.2023
Bachelor of Arts - Communications
Brigham Young University - Idaho
High School Diploma -
Brigham Young University Online High School
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