Ginny Sheldon

• Effectively managed substantial territory, comprising of three broker agencies, one consulting firm, and 73 accounts ranging from 100 to 1,000 subscribers.
• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Built relationships and executed sales strategies to drive new business.
• Executed successful sales strategies to convert leads into customers.
• Resolved issues promptly to drive satisfaction and enhance customer service.
• Collaborated with internal teams to develop account strategy.
• Strengthened customer relationships with proactive and collaborative approach to managing needs.
• Gained understanding of goals, objectives and processes to meet client business needs.
• Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
• Cross-sold products and services to clients to secure additional business and grow revenue streams.

• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Qualified leads, built relationships and executed sales strategies to drive new business.
• Resolved issues promptly to drive satisfaction and enhance customer service.
• Executed successful sales strategies to convert leads into customers.
• Managed territory of 170 accounts responsible for retaining and cross-selling Blue Cross Blue Shield medical, dental, Blue 2020, and ancillary products to existing clients.

• Expert in consultative selling, problem resolution, and identifying client needs.

• Consistently met and exceeded assigned quota and goals.

• Cultivated strong working relationships with external brokers and accounts, as well as various internal departments, contributing to the overall success of BCBSMA.

• Maintained current knowledge of the changing healthcare landscape to effectively promote BCBSMA initiatives.

• Partnered with underwriting and brokers to negotiate pricing and manage the renewal process.

• Continually assessed industry competition to improve market position.

• Trained and educated brokers and their staff on current products and programs.

• Developed and delivered proposals and presentations to brokers and accounts.

• Managed competing priorities and deadlines resulting in high efficiency and productivity.

• Prospected and sold Blue Cross Blue Shield products to individual, senior, and small group market segment by communicating product benefits, building rapport, listening, determining needs, and overcoming objections.
• Top producer who consistently outperformed established goals and quota.