Gino Aki
Honolulu,HI
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
23
23
years of professional experience
Work History
Operations Manager
Waihonua at Kewalo
Honolulu, HI
11.2014 - Current
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Managed staffing needs through recruitment, scheduling, selection, onboarding and training, disciplinary action as necessary.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Residential Specialist
Koolani
Honolulu, Hawaii
10.2007 - 11.2014
- Responsible for the safety and well-being of the residents, guests, and property.
- Provide excellent customer service. Greeting and showing the Aloha spirit.
- Assist residents with parcels, deliveries, and Move In/Out.
- Conduct safety and thorough checks, property, and monitoring the CCTV cameras.
Armed Security Officer/Driver
Security Armored Car Services of Hawaii
Honolulu, Hawaii
05.2004 - 10.2007
- Organized paperwork related to shipments such as manifests, bills of lading.
- Inspected cargo prior to shipment for quality assurance purposes.
- Maintained detailed records of all trips, including routes taken and any stops made along the way.
- Conducted daily pre-trip and post-trip inspections of armored vehicle to ensure proper functioning.
Security Officer
Star Protection Agency
Honolulu, Hawaii
12.2001 - 05.2004
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored surveillance cameras and responded to suspicious activity.
- Responded to alarms and conducted investigations as required.
- Maintained accurate logs of all security related activities.
Education
High School Diploma -
Nanakuli High School
Waianae, HI06-1998
Skills
- Project management
- Staff training
- Operational strategy
- Problem-solving
- Regulatory compliance
- Customer service
- Team leadership
Timeline
Operations Manager
Waihonua at Kewalo
11.2014 - Current
Residential Specialist
Koolani
10.2007 - 11.2014
Armed Security Officer/Driver
Security Armored Car Services of Hawaii
05.2004 - 10.2007
Security Officer
Star Protection Agency
12.2001 - 05.2004
High School Diploma -
Nanakuli High School