Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Gino Herrera

Miami,FL

Summary

Shift Manager at Starbucks with a proven track record in operations management, staff training, and team leadership. Skilled in inventory control, cash handling, and optimizing workflow to maintain product quality and service excellence. Recognized for driving efficiency, fostering collaboration, and delivering outstanding customer experiences in high-volume, fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Manager

STARBUCKS COFFEE COMPANY
Miami, FL
08.2020 - 07.2025
  • Led daily operations to optimize service and maintain high product quality.
  • Managed inventory levels to maintain product availability, optimize stock rotation, and reduce waste.
  • Delegated tasks effectively among team members to enhance efficiency.
  • Manage financial operations by handling transactions, preparing bank deposits, auditing safe balances, and coordinating bank orders to ensure smooth cash flow and store efficiency.

Barista | Training and Development Support

STARBUCKS COFFEE COMPANY
Miami, FL
08.2019 - 08.2020
  • Provided personalized customer service through product knowledge, and efficiency.
  • Provided training for new baristas to uphold company standards.
  • Prepared and served high-quality beverages, while maintaining speed and accuracy.

Education

BBA - Logistics And Supply Chain Management

Florida International University
Miami, FL
12-2025

Associate of Arts - Business Administration And Management

Miami Dade College
Miami, FL
06-2023

Skills

  • Team Leadership
  • Inventory Management
  • Employee Training & Development
  • Conflict Resolution
  • Work Delegation
  • Time Management
  • Customer Service Orientation

Accomplishments

  • Deans List
  • American Dream Scholarship
  • Store Partner of the Quarter

Certification

  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Food Safety Certification

Languages

  • English
  • Spanish

Timeline

Shift Manager

STARBUCKS COFFEE COMPANY
08.2020 - 07.2025

Barista | Training and Development Support

STARBUCKS COFFEE COMPANY
08.2019 - 08.2020

BBA - Logistics And Supply Chain Management

Florida International University

Associate of Arts - Business Administration And Management

Miami Dade College

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