Gino Kapllaj
Arlington
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
7
7
years of professional experience
Work History
Shift Manager
Buffalo Wild Wings
07.2022 - Current
- Exercised composure under pressure and in escalated customer service scenarios.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
Customer Service Associate
Walgreens
01.2020 - 01.2021
- I would assist customers in any questions and check them out for their items, help in the photo department developing film, and stock shelves
Dishwasher/Food Preparation Worker
Joes Pizza Pasta And Subs
01.2018 - 01.2020
- I prepared ingredients for food, ensured customer satisfaction, washed the dishes, helped keep a clean and organized environment, and fulfilled requested miscellaneous tasks
Education
High School -
Kennedale High School
Kennedale, TXSkills
- Productive mindset
- Teamwork
- Proficient in computer applications
- Active Listener
- Effective organizational skills
- Communication skills
- Working under pressure
- Positive Attitude
- Staff development
Communication Skills
I enjoy working and communicating together as it makes things more fun, interactive, and unique. I listen closely to others and respond in a coherent manner.
Languages
English
Spanish
Timeline
Shift Manager
Buffalo Wild Wings
07.2022 - Current
Customer Service Associate
Walgreens
01.2020 - 01.2021
Dishwasher/Food Preparation Worker
Joes Pizza Pasta And Subs
01.2018 - 01.2020
High School -
Kennedale High School
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