Gino Sartini
Sellersburg
Summary
Customer-focused and results-driven military veteran with 17 years of experience delivering high-quality customer service support in fast-paced environments. Proven ability to resolve customer issues efficiently, maintain high satisfaction ratings, and build strong client relationships. Skilled in customer support and retention, problem solving, and team collaboration.
Overview
41
41
years of professional experience
Work History
GENERAL MANAGER
BidFTA online auctions
12.2025 - 05.2026
- . Oversee daily plant operations with a continued focus on productivity and profitability. Worked daily with Production and Retail managers to ensure goals and plans were continuously met.
- . Production task included but were not limited to receiving all inbound and shipping of daily outbound materials. Inventory was monitored by WMS with scanning product in appropriate locations for production. All product shipped out of facility were monitored and ensured that all BOL’s were accurate and delivered.
- . Product mix was established by inventory and maximizing all warehouse space to ensure auctions were precise and profitable. Daily meetings were established to ensure all goals were met and to counter issues that may arise. All maintenance and IT issues were handled through appropriate work tickets.
- Retail task included but not limited to overseeing daily auctions for accuracy. Warehouse capacity levels were monitored daily, weekly, and monthly auditing process. Year end audits were conducted accordingly to Corporate direction.
- . All auctions were monitored and extended or ended when appropriate. Worked continuously with Retail Manager to ensure operational plans and goals were met. Handled all customer issues when escalated for my assistance. Ensured site grounds were clean and unkempt at all times.
PRODUCTION SCHEDULER
Dana Incorporated
10.2014 - 11.2024
- Served as a liaison between production and customer to communicate order status, resolve scheduling conflicts, and ensure client satisfaction.
- Scheduled daily production and shipping requirements for Ford Motor Company Truck Division
- Monitored and managed inventory levels to align with production requirements
- Ensured all parts were shipped within required daily time frames to keep customer production lines running at full capacity
- Conducted daily communication with Ford representatives to report production status and manage expectations
- Maintained consistent, proactive communication with all plant personnel to coordinate activities and resolve issues quickly
- Collaborated closely with the Quality Department to address any issues promptly, minimizing impact on production schedules
GENERAL MANAGER
Penn Station East Coast Subs
01.2007 - 10.2014
- Oversaw all daily operations, including staff scheduling, inventory management, and customer service for a high-volume quick-service restaurant
- Managed daily operations, including logistics and supply chain control processes
- Recruited, hired, trained, and coached staff on customer service skills, food & beverage knowledge, sales, and health & safety standards
- Managed accounts payable and receivable, including payroll, rent, and vendor purchasing
- Oversaw all aspects of facility upkeep, including maintenance scheduling, repairs, and capital improvement
- Oversaw team performance, providing mentorship and support to drive productivity and morale.
MARINE SECURITY GUARD
United States Marine Corps
12.1985 - 07.1990
- Provided daily security for all American personnel and classified materials at U.S. Embassies in Niamey, Niger and Vienna, Austria
- Ensured perimeter and internal security through routine patrols, CCTV monitoring, and access control systems
- Provided dignitary protection during ambassadorial visits, political events, and high-level diplomatic meetings
- Delivered close protection and rapid response services when required for top-level U.S. government officials and diplomats
ADMINISTRATIVE CLERK
United States Marine Corps
12.1984 - 12.1985
- Performed administrative and clerical duties including preparation of marine correspondence, memoranda, travel orders, leave authorizations and maintaining identification and dependent cards
- Provided administrative support for a unit of [X] service members, including processing personnel records, leave requests, and pay documentation.
- Managed highly sensitive records with confidentiality and accuracy; ensured data compliance with federal and military policies
Education
A.S. - Culinary Arts
Sullivan College
Louisville, Kentucky05-1996
High School Diploma - undefined
Our Lady of Providence High School
Clarksville, INSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Military Awards / Honors
NAVY ACHIEVEMENT MEDAL, MARINE CORPS GOOD CONDUCT MEDAL, NATIONAL DEFENSE SERVICE MEDAL (DESERT STROM), MERITORIOUS SERVICE MEDAL
Community Activities
- St John Paul II Catholic School, YOUTH VOLLEYBALL COACH, 2019-05, Present, Coached and mentored youth athletes aged 8-12, focusing on skill development, teamwork, and sportsmanship
- St John Paul II Catholic School, YOUTH BASKETBALL COACH, 2006-06, Present, Led basketball clinics and team practices, teaching fundamentals and advanced technique
- Silver Creek Little League, LITTLE LEAGUE SOFTBALL COACH, 2015-05, 2025-06, Led team practices, teaching fundamentals and good sportsmanship
- Providence High School, ASSISTANT FOOTBALL COACH, Clarksville, IN, 2001-05, 2005, Assisted head coach in planning and executing training sessions, focusing on skill development and game strategy
Timeline
GENERAL MANAGER
BidFTA online auctions
12.2025 - 05.2026
PRODUCTION SCHEDULER
Dana Incorporated
10.2014 - 11.2024
GENERAL MANAGER
Penn Station East Coast Subs
01.2007 - 10.2014
MARINE SECURITY GUARD
United States Marine Corps
12.1985 - 07.1990
ADMINISTRATIVE CLERK
United States Marine Corps
12.1984 - 12.1985
High School Diploma - undefined
Our Lady of Providence High School
A.S. - Culinary Arts
Sullivan College