Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gino Thompson

Defuniak Springs

Summary

To obtain full time work while growing my skills in customer service and use my multitasking skills to the fullest.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

14
14
years of professional experience

Work History

The Island Resort Fort Walton
12.2024 - Current
  • Maintenace work
  • Customer Facing
  • Computer literacy skills when dealing with systems with issues.
  • Phone skills when talking to high end companies to resolves issues to be serve our guest.
  • Maintaining professional manner in high stress situations.

Painting Lead

Bayshore Painting LLC
12.2020 - 12.2023
  • Painting exterior and interior work, residential and business
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.

Contractor

Prima Construction LLC
10.2018 - 12.2020
  • Home restoration, mold and plumbing, drywall, exterior and interior work.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.

Carpenter

J&H Framing LLC
01.2018 - 10.2018
  • Carpenters apprentice, building walls, doors, decks & walking walls setting trusses.
  • Customers service facing skills.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Plumber

RED Plumbing
03.2017 - 11.2017
  • Plumbers apprentice / top out phase & concrete demo for repairs.
  • Customer service skills
  • Numbers Tracking for sizes and parts.
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
  • Trained new team members to apply best coding best practices and proper use of development tools.

Sales Associate/Sales Floor Lead

A J's Auto Glass LLC
07.2014 - 07.2015
  • Customer Service and telephone sales
  • Maintain a typing speed of 35 to 45 wpm at all times.
  • Track all sales and appointments through tracking systems and time management skills.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Rifleman/Striker Diver

United States Army
02.2013 - 01.2015
  • My job was Rifleman/Striker Diver, stationed at Frt. Weinright, AK
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Skilled at working independently and collaboratively in a team environment.

Representative

Southwest RV
01.2012 - 05.2013
  • Detailing and Maintenance of RV's.
  • Keeping track of appointments and allotted timeframes for organization.
  • Keeping a professional manner at all times
  • Ensuring to keep customers satisfied.

Education

High School Diploma -

High School
San Bernardino, CA
04-2010

Skills

  • Computer Literacy
  • Typing
  • Customer communications
  • Fast learning
  • Open to trying all things “new”
  • Ready to take feedback
  • Problem-solving
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Time management
  • Multitasking
  • Organization and time management

Timeline

The Island Resort Fort Walton
12.2024 - Current

Painting Lead

Bayshore Painting LLC
12.2020 - 12.2023

Contractor

Prima Construction LLC
10.2018 - 12.2020

Carpenter

J&H Framing LLC
01.2018 - 10.2018

Plumber

RED Plumbing
03.2017 - 11.2017

Sales Associate/Sales Floor Lead

A J's Auto Glass LLC
07.2014 - 07.2015

Rifleman/Striker Diver

United States Army
02.2013 - 01.2015

Representative

Southwest RV
01.2012 - 05.2013

High School Diploma -

High School

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