Gioia Detente
Milwaukee
Summary
Dynamic and results-oriented professional with extensive experience in heavy vehicle operations. Demonstrates exceptional communication and interpersonal skills, facilitating effective collaboration among diverse teams and stakeholders. Proven ability to lead and support operations in high-pressure environments while maintaining a keen attention to detail. Committed to fostering positive relationships and enhancing organizational efficiency through excellent communication and a proactive approach to problem-solving.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
USAF
11.2024 - 05.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Heavy Equipment Operator
USAF
05.2021 - 11.2024
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Collaborated with team members to complete complex projects, utilizing strong communication skills and problem-solving abilities.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
Motor Vehicle Fleet Manager
USAF
06.2023 - 10.2023
- Maintained thorough analyses of repair trends to identify recurring issues promptly addressed by our maintenance staff or escalated to manufacturers for resolution as needed.
- Conducted regular audits of fleet inventory, identifying opportunities for consolidation or replacement based on lifecycle cost analysis.
- Communicated regularly with senior management on fleet performance metrics, identifying opportunities for continuous improvement.
Waitress
Aurelio's Pizza of La Grange
05.2017 - 04.2021
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Bachelor of Science - Social Work
University of Louisville
Louisville, KY05-2027
High School Diploma -
Lyons Township High School
La Grange, IL05-2020
Skills
- Excellent communication, leadership and problem solving skills
- Possess strong time management skills and exceptional attention to detail
- Ability to work under pressure and in fast paced environments
- Proficient in Microsoft Office Suite
Timeline
Administrative Assistant
USAF
11.2024 - 05.2025
Motor Vehicle Fleet Manager
USAF
06.2023 - 10.2023
Heavy Equipment Operator
USAF
05.2021 - 11.2024
Waitress
Aurelio's Pizza of La Grange
05.2017 - 04.2021
Bachelor of Science - Social Work
University of Louisville
High School Diploma -
Lyons Township High School
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