Giomayra Heyser
Summary
Highly organized and results-driven professional with extensive experience in administrative coordination, dental assisting, surgical event planning, and patient care. Proven ability to manage complex schedules, coordinate events, and foster strong relationships with patients, staff, and external partners. Adept at handling financial responsibilities, ensuring operational efficiency, and providing top-tier patient service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Coordinator & Patient Liaison
Face Lips Teeth, Inc.
West Islip, NY
06.2020 - Current
- Compiled data from multiple sources into spreadsheets or databases for analysis.
- Assisted in the preparation of presentations, reports and other documents as needed.
- Handled office financials, including Payroll for approximately 25 employees
Personal Assistant to Doctor
Calderon Dental Care
10.2013 - Current
- Managed the doctor's personal and professional correspondence, bills, and appointments
- Organized travel arrangements, including booking flights and hotel accommodations
- Sorted mail received daily for distribution throughout the office.
- Handled confidential documents and communications with discretion, safeguarding sensitive information.
Event & Surgical Coordinator
The Calderon Institute / Long Island MaxiCourse
West Islip, NY
01.2013 - Current
- Promoted and organized national and international surgical courses for dentists.
- Organized travel logistics, including itineraries, hotel bookings, and transportation for attendees.
- Communicated with international hotels to reserve room blocks and manage group logistics.
- Coordinated surgical events, securing all required materials in advance.
- Assist in coordinating lectures and managing attendees for professional courses.
- Organize monthly meetings, ensuring AV setups, catering, and supplies are properly arranged.
- Oversaw supply quantities and executed procurement actions promptly.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked cohesively alongside colleagues to meet objectives.
Front Desk Coordinator
Calderon Dental Care
Bay Shore , NY
01.2010 - 06.2020
- Scheduled patient appointments and verified insurance eligibility and treatment approvals
- Acted as the liaison between the executive and clients, maintaining strong professional relationships.
- Maintained updated records of all financial transactions conducted by the owner.
Dental & Surgical Assistant
Calderon Dental Care
BAY SHORE, NY
01.2010 - 12.2012
- Assisted with routine and surgical dental procedures, ensuring patient comfort and adherence to safety protocols
- Organized instrument trays for specific types of surgeries.
- Organized supply room and ordered supplies and equipment.
- Pursued numerous learning opportunities in order to continuously expand core knowledge associated with surgical and technical procedures to advance patient care.
Education
Associate of Arts - Liberal Arts, Focus on Biology
Suffolk County Community College
01-2020
Certified Nursing Assistant -
Long Island Educational Opportunity Center (LIEOC)
01.2018
Skills
- Event Planning and Coordination
- Administrative and Office Management
- Patient Care and Relations
- Insurance Verification and Claims Management
- Financial Management and Payroll Processing
- Travel Planning and Logistics
- Strong Interpersonal and Communication Skills
- Proficiency in Microsoft Word
- Proficiency in Excel
- Office inventory management
- Employee records management
Certification
Certified Nursing Assistant (CNA), 05/18
References
Available upon request.
Languages
Fluent in Spanish
Timeline
Administrative Coordinator & Patient Liaison
Face Lips Teeth, Inc.
06.2020 - Current
Personal Assistant to Doctor
Calderon Dental Care
10.2013 - Current
Event & Surgical Coordinator
The Calderon Institute / Long Island MaxiCourse
01.2013 - Current
Front Desk Coordinator
Calderon Dental Care
01.2010 - 06.2020
Dental & Surgical Assistant
Calderon Dental Care
01.2010 - 12.2012
Associate of Arts - Liberal Arts, Focus on Biology
Suffolk County Community College
Certified Nursing Assistant -
Long Island Educational Opportunity Center (LIEOC)
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