Giorgia Miatto
New York,NY
Summary
Enthusiastic professional with demonstrated strength in customer service, problem solving, and task prioritization skills. Proficient in coordinating design, stock, and sales team to meet dynamic business needs. Successful in both operations and personnel management.
Considered hardworking, ethical and detail oriented.
Overview
14
14
years of professional experience
Work History
Showroom Manager
Artemide
New York, NY
2022.01 - Current
- Maintained the Showroom in exceptional conditions, assuring pleasant appearance and a welcoming environment.
- Managed the Showroom renovation, including display updates.
- Developed and nurtured lasting relationships with clients through dedicated assistance.
- Responsible for Showroom sales, with private clients and A&D.
- Recruited, managed and motivated a member of the retail team to give every guest positive and memorable experiences.
- Liaised with marketing team to identify and develop sales and promotional events.
Showroom Manager
Ceramica Cielo
New York, NY
2020.12 - 2021.12
- Responsible of everyday Showroom operation, making sure that the display is maintained attractive, well-organized, and clean, and providing the superior level of Customer Service to the clients.
- Ensure exceptional experience to customers visiting the Showroom, as well over the phone or e-mail, and keeping track of the contacts,
- Responsible for Showroom sales, and projects sales. Entering quotations, orders and invoices. Following the full order cycle to the delivery, and after sale.
- Responsible for monthly sales reports and forecasts.
- Responsible for samples inventory, and managing the catalogs and samples shipment to private clients, architects and designers.
Executive Administrative Assistant
Meridiani
Miami, FL
2017.01 - 2020.11
- Supported Office Manager by handling day to day needs and special projects with good multitasking and research skills.
- Maintained an efficient office environment by skillfully routing incoming and outgoing phone calls and e-mails
- Used Quickbooks to issue quotes, purchase orders, invoices and organize records of financial transactions.
- Organized ocean and air freight transits, local and White Glove deliveries.
- Prepared spreadsheet using Microsoft Excel, updating regularly to track important office and customers data.
- Managed office calendar and made other arrangements for meetings, travels, and special events.
- Kept facility well-maintained by coordinating repairs, cosmetic updates, and office cleaning work.
- Collaborated cross-functionally to coordinate information flow across teams and support operations.
Back Office Assistant
Piovan
Venezia, Italy
2015.05 - 2016.08
- Answered telephone calls, took messages, and distributed messages to appropriate office/department.
- Communicated with customers and other offices on a regular basis.
- Provide administrative support and assistance to office staff, assisting with productivity and contributing to smooth operations.
- Prepared letters, correspondences, reports, and marketing collaterals.
- Processed orders using SAP, coordinated production status, and delivery schedules to meet customers needs.
- Guided visitors to staff members and business locations with warm, personable approach.
Sales Executive Assistant
Refrion
Udine, Italy
2006.05 - 2013.04
- Answered telephone calls to provide information, took messages, and set up appointments.
- Greeted visitors and escorted them to their destination.
- Collaborated well with other sales team members to carry out daily assignments and archive team targets.
- Reviewed the incoming orders, used SAP to process the orders and assigned work to the supply chain manager to maintain a demanding schedule.
- Helped the organization of international Trade Shows, including application forms, booth management, reservations, catering, marketing materials.
Education
M.D. - Business Administration: Marketing
Università Ca' Foscari
Venezia, Italy04.2006
Bachelor of Science - Business Administration
Università Ca' Foscari
Venezia, Italy11.2003
Skills
- Customer service management
- Coordination
- Cultural awareness
- Multitasking
- Analytical thinking
Timeline
Showroom Manager
Artemide
2022.01 - Current
Showroom Manager
Ceramica Cielo
2020.12 - 2021.12
Executive Administrative Assistant
Meridiani
2017.01 - 2020.11
Back Office Assistant
Piovan
2015.05 - 2016.08
Sales Executive Assistant
Refrion
2006.05 - 2013.04
M.D. - Business Administration: Marketing
Università Ca' Foscari
Bachelor of Science - Business Administration
Università Ca' Foscari