Giovana Calvo
Atmore,AL
Summary
Detail-oriented and experienced assistant manager with a passion for culinary arts seeking an opportunity to contribute leadership, organizational expertise, and creativity to the restaurant area at Wind Creek Casino. Possessing strong management skills, a deep understanding of kitchen operations, and a dedication to delivering high-quality dishes, I am eager to leverage my experience to support the culinary team in achieving excellence.
Overview
14
14
years of professional experience
Work History
Sales Associate
Walmart
Atmore, AL
12.2023 - Current
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Attended weekly team meetings to review performance goals and objectives.
- Answered incoming telephone calls to provide store, products and services information.
- Used technology resources to assist customers in locating and selecting items.
Administrative Support Assistant
Better Healthcare
Pensacola, FL
01.2018 - 01.2020
- Processed incoming mail by opening, sorting, logging, scanning and distributing items as required.
- Provided administrative support to department staff members; answered phones and directed calls to appropriate personnel.
- Scheduled meetings, appointments and travel arrangements for managers.
- Maintained inventory of office supplies; placed orders when necessary.
- Greeted visitors in a professional manner; provided assistance as needed.
- Assisted with the preparation of documents for meetings or conferences including agendas, minutes and handouts.
- Reviewed incoming emails and correspondence to determine priority level before responding or forwarding messages to appropriate personnel.
- Utilized problem-solving skills to resolve customer inquiries efficiently.
Beauty Counter Manager
Dillard's
Pensacola, Florida
01.2015 - 12.2017
- Developed sales plans to increase product visibility and customer awareness.
- Maintained accurate records of daily, weekly and monthly sales figures.
- Organized promotional events to maximize sales opportunities in the store.
- Consistently kept up-to-date knowledge of current fashion trends and styles.
- Collaborated with other departments within the organization on special projects as needed.
- Attracted new clients through brand promotion and sales marketing practices.
- Opened and closed cash register and performed tasks such as counting money, separating charge slips, coupons and vouchers.
- Described merchandise and explained use, operation and care of merchandise to customers.
Assistant Manager
Chinese Cuisine Uncle Jiang’s
Pensacola, Florida
12.2012 - 12.2014
- Managed Kitchen Operations: Oversaw all aspects of kitchen operations, including food preparation, cooking, and plating, ensuring efficiency and quality
- Team Leadership: Supervised and motivated kitchen staff, providing guidance and support to maintain a positive and productive work environment
- Food Safety Compliance: Enforced strict adherence to food safety and sanitation standards, ensuring a safe and hygienic kitchen environment
- Customer Satisfaction: Contributed to enhancing customer satisfaction by ensuring timely and accurate food preparation and addressing any concerns or feedback promptly
- Inventory Management: Assisted in inventory control, ordering supplies, and managing stock levels to optimize efficiency and minimize waste
- Training and Development: Provided training to kitchen staff on proper food handling techniques, cooking methods, and safety procedures, fostering continuous improvement and professional growth.
Restaurant Hostess
Chinease Cuisine Yangtze Buffet
Pensacola, FL
01.2010 - 12.2011
- Gained exposure to kitchen operations while assisting with seating guests and managing cash transactions in an Asian cuisine restaurant.
- Observed chefs and kitchen staff, learning various cooking techniques and food preparation methods specific to Asian cuisine.
Education
Bachelor’s Degree - Human Resources Administration
Pensacola State College
Pensacola, FL08-2025
High School Diploma -
Gulf Breeze High School
Gulf Breeze, FL06-2008
Associate’s Degree - General Arts
Pensacola State College
Pensacola, FLSkills
- Knowledgeable about food safety and sanitation practices
- Effective leadership and team management skills
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask in a fast-paced environment
- Employee Scheduling
- Recruitment and hiring
- Staff Training and Development
- Strategic Planning
Timeline
Sales Associate
Walmart
12.2023 - Current
Administrative Support Assistant
Better Healthcare
01.2018 - 01.2020
Beauty Counter Manager
Dillard's
01.2015 - 12.2017
Assistant Manager
Chinese Cuisine Uncle Jiang’s
12.2012 - 12.2014
Restaurant Hostess
Chinease Cuisine Yangtze Buffet
01.2010 - 12.2011
Bachelor’s Degree - Human Resources Administration
Pensacola State College
High School Diploma -
Gulf Breeze High School
Associate’s Degree - General Arts
Pensacola State College
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