Summary
Overview
Work History
Education
Skills
Languages
Timeline
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GIOVANA SOARES

Summary

Dedicated FSU student with a strong academic record and relevant experience. Skilled in communicating with customers, and managing time. Also previously an accomplished leasing agent with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Tallahassee rental market for Student Housing properties and impressive financial management skills.

Overview

5
5
years of professional experience

Work History

Leasing Agent

Yugo Tallahassee Catalyst
08.2024 - 03.2025
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.

Working Student

Aberdean Riding Academy
01.2023 - 01.2024
  • Assisted in the planning and arranging of horse activities and shows
  • Handled training event organization and management to guarantee efficient operations and prompt communication
  • Conducted one-on-one coaching sessions to improve personal abilities
  • Carried out studies on participant engagement strategies and learning strategies

Working Student

Acts2Acres
01.2020 - 01.2023
  • Contributed to the creation and delivery of training courses for new customers
  • Helped monitor client input and progress so that ongoing changes could be made
  • Study was done to improve the usefulness and relevance of the training materials by updating them

Education

HIGHSCHOOL DIPLOMA -

Marjory Stoneman Douglas Highschool
Parkland, FL
01.2024

Skills

  • Fast-Learner
  • Responsible
  • Communication Skills
  • Time-management
  • Customer service
  • Leasing and sales
  • Property tours
  • Application processing

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Timeline

Leasing Agent

Yugo Tallahassee Catalyst
08.2024 - 03.2025

Working Student

Aberdean Riding Academy
01.2023 - 01.2024

Working Student

Acts2Acres
01.2020 - 01.2023

HIGHSCHOOL DIPLOMA -

Marjory Stoneman Douglas Highschool

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GIOVANA SOARES