Ana Romero
Phoenix,AZ
Summary
An enthusiastic manager with 5 plus years of experience in property management seeking to acquire a position to apply my expertise and the opportunity for growth.
Overview
8
8
years of professional experience
Work History
Leasing Agent
Bellridge Apartments
10.2021 - 01.2024
- Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
- Enhanced community visibility through strategic marketing initiatives, including online advertisements and open house events.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
Customer Service
Orozco Auto Sales
01.2019 - 01.2021
- Gave customers call on past due payments
- Assisted customers in making their payments through the phone or in store
Property Manager
Mountain Ridge
12.2017 - 01.2019
- Responsible for residents rent payments, deposits, fees, and file management
- Made sure to collect residents past due rents and redirected the paperwork to the lawyer for evictions and collections
- Resolved residents complaints to the best of my ability
- Made sure inspections were covered for the apartment complex
- Uploaded important data to the system used by the office
Manager
The Courtyards Apartment Homes
04.2016 - 10.2017
- Evaluated and approved leases for apartments after executing a thorough background review
- Efficiently received rent payments in system
- Deposited bank transactions
- Managed the maintenance crew to the apartment's remodeling and the resident's needs
- Made sure inspections were covered for the apartment complex
- Assisted in overseeing payroll for the complex office
Education
GED -
2008
Skills
- Time management
- Problem solving
- Effective oral and
- Communication skills
- Ability to multitask in
- Fast paced
- Environment
- Fast learner and able
- To to adapt very
- Quickly to new work
- Environments
- LANGUAGES
Timeline
Leasing Agent
Bellridge Apartments
10.2021 - 01.2024
Customer Service
Orozco Auto Sales
01.2019 - 01.2021
Property Manager
Mountain Ridge
12.2017 - 01.2019
Manager
The Courtyards Apartment Homes
04.2016 - 10.2017
GED -
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