Giovana Valles
San Tan Valley,AZ
Summary
A dedicated and hardworking employee who is willing to learn and grow to enhance both personal skills and those of a team. Quick learner, adaptable to many new situations, excellent at working under high stress and hectic situations, and personable with guests both inside and outside of the workplace.
Overview
7
7
years of professional experience
Work History
Expo,Server, Bartender
Red Robin
Queen Creek, Arizona
10.2019 - Current
- Communicated well with the kitchen staff, trayed up food for tables and sent them out in a timely manner while also checking modifications and ensuring accuracy.
- Delivered food orders promptly and courteously.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Developed good working relationships with fellow employees through effective communication.
- Performed opening and closing duties including restocking supplies.
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
Mesa High School
Mesa, AZ05-2019
Skills
- Menu knowledge
- Staff collaboration
- Cocktail preparation
- Customer service
- Active listening
- Adaptability
- POS operation
- Problem solving
- Check payment processing
- De-escalating guests conflicts with a positive attitude
- Food running
Timeline
Expo,Server, Bartender
Red Robin
10.2019 - Current
High School Diploma -
Mesa High School