Giovanna Dominguez
Fredericksburg,VA
Summary
Customer-Focused Professional experienced in delivering exceptional service and building strong relationships with colleagues and clients. Developed efficiencies through effective communication and prompt resolution of inquiries, while managing clerical tasks such as scheduling and route changes. Motivated to embrace new challenges and enhance organizational skills, contributing to company growth in fast-paced environments.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Dispatch Coordinator
Genesis Logistics
Stafford, VA
01.2024 - Current
- Coordinated daily dispatch schedules for Genesis routes and drivers.
- Monitored shipment status and updated dispatch records using Genesis tracking systems (Excel, ORTEC, Samsara)
- Communicated route changes to drivers, supervisors, and warehouse teams.
- Resolved store clerk complaints by liaising with corporate and customer service departments.
Warehouse Associate
Genesis Logistics
Stafford, VA
05.2023 - 01.2024
- Received shipments and organized product by orders.
- Picked customer orders using handheld scanners and warehouse locations.
- Packed orders following Genesis Logistics shipping and labeling standards.
- Safety procedures were being used while shipping/ picking orders.
Cashier Team Lead
Eileen’s bakery
Fredericksburg , VA
08.2022 - 04.2023
- Accurately counted the money in drawers at the end of shifts and logged numbers
- Assisted with a variety of daily tasks to achieve ultimate productivity
- Worked well with other employees and listened carefully to directions from management.
- Served as a cheerful and helpful cashier to our customers
Receptionist
S & S tile and coping
Alexandria, Virginia
01.2020 - 05.2020
- Coordinated office communication between customers, installers, and management.
- Scheduled appointments for customers, vendors, and field crews.
- Filed invoices, work orders, and customer documents for tile projects.
Education
West Potomac High School
Alexandria, VASkills
- Logistics coordination
- Dispatch record management
- Route optimization
- Operational efficiency
- Time management
- Team lead
- Strong verbal communication
- Trust building
- Bilingual
- Samsara monitoring
- ORTEC planning
Languages
English
Professional
Spanish
Native/ Bilingual
Affiliations
- Experienced dancer in ballet, jazz, hip-hop, contemporary, salsa.
- Cooking is my passion
References
References available upon request.
Timeline
Dispatch Coordinator
Genesis Logistics
01.2024 - Current
Warehouse Associate
Genesis Logistics
05.2023 - 01.2024
Cashier Team Lead
Eileen’s bakery
08.2022 - 04.2023
Receptionist
S & S tile and coping
01.2020 - 05.2020
West Potomac High School