Giovanna Garcia
Houston
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
2020
2020
years of post-secondary education
Work History
Estimator
Black Tie Collision
Houston
02.2024 - Current
- Developed precise estimates for vehicle repairs and replacements.
- Collaborated with technicians to assess damage and necessary repairs.
- Utilized estimating software to create detailed repair quotes.
- Ensured compliance with safety standards during estimation procedures.
- Reviewed insurance claims and communicated with adjusters for approvals.
Service Advisor
Black Tie Collision
Houston
01.2023 - 02.2024
- Assisted customers in understanding service options and vehicle repairs.
- Scheduled appointments and managed customer flow effectively.
- Communicated with technicians to ensure accurate repair information.
- Resolved customer inquiries and concerns with professionalism and care.
- Maintained organized records of customer interactions and service history.
- Promptly responded to customer inquiries via phone, email or in person.
- Resolved customer complaints in an efficient and courteous manner.
- Prepared invoices for services rendered and collected payments from customers.
Server
Star Cinema Grill
Friendswood
05.2021 - 01.2023
- Delivered exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and food pairings.
- Processed orders accurately using point-of-sale systems.
Patient Care Technician
HCA Houston Healthcare
Texas City
05.2022 - 10.2022
- Assisted nursing staff in delivering patient care and support.
- Monitored vital signs and reported changes to healthcare team.
- Maintained cleanliness and organization of patient rooms and equipment.
- Provided compassionate support to patients during daily activities.
- Documented patient information accurately in electronic health records.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Education
Texas City High School
Texas City, TXSkills
- Project planning
- Active listening
- Multitasking in high volume environment
- Interpersonal communication
- Adaptability
- Compassion
- Written and computer literacy
- Attention to detail
- Time management
Languages
English
Professional
Timeline
Estimator
Black Tie Collision
02.2024 - Current
Service Advisor
Black Tie Collision
01.2023 - 02.2024
Patient Care Technician
HCA Houston Healthcare
05.2022 - 10.2022
Server
Star Cinema Grill
05.2021 - 01.2023
Texas City High School