Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Giovanna Landioso

Clinton

Summary

Dynamic professional with a strong background in customer service, exemplified during my tenure at Wellys. Proven ability to multitask and maintain attention to detail while enhancing client satisfaction. Bilingual in English and Portuguese, I successfully expanded clientele through effective marketing strategies in my custom chocolate-covered strawberry business. CPR certified with knowledge of basic healthcare practices including assistance in daily living ensuring comfort and safety.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waitress

Wellys
Marlborough, MA
01.2025 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Managed customer orders accurately

Personal Care Assistant

Christopher Heights
Marlborough, MA
10.2024 - Current
  • Assisted residents with daily living activities to enhance comfort and independence.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Business Owner

Self Employed Services
Clinton
01.2024 - Current
  • Founded and independently operate a custom chocolate-covered strawberry business serving local clients
  • Fulfilled high-volume custom orders while maintaining quality and presentation standards
  • Managed budgeting, pricing strategy, inventory purchasing, and profit tracking to ensure financial sustainability
  • Marketed products through social media and community outreach, increasing brand visibility and repeat customers
  • Provided professional customer service, handling inquiries, payments, and order coordination
  • Leveraged bilingual communication skills (English & Portuguese) to expand customer reach and build diverse clientele
  • Balanced business operations alongside full-time academics and part-time employment

Cashier

Brazilian Meat Market
Clinton
01.2024 - 01.2025
  • Managed cash handling procedures to ensure accuracy and accountability.
  • Assisted customers with product inquiries, promoting excellent service standards.

Education

High School Diploma -

Advanced Math And Science Academy
Marlborough, MA

Associate of Arts -

Boston College
Chestnut Hill, MA
05-2027

Skills

  • Customer service
  • Strong multitasking
  • Attention to detail
  • Team collaboration
  • Grooming assistance
  • CPR certified

Certification

Massachusetts Seal of Biliteracy

PHCAST Certified

CPR Certified

ServSafe Alcohol Certified

ServSafe Allergen Certified

ServSafe Food Handler Certified

Languages

English
Native or Bilingual
Spanish
Professional Working
Portuguese
Native or Bilingual

Timeline

Waitress

Wellys
01.2025 - Current

Personal Care Assistant

Christopher Heights
10.2024 - Current

Business Owner

Self Employed Services
01.2024 - Current

Cashier

Brazilian Meat Market
01.2024 - 01.2025

High School Diploma -

Advanced Math And Science Academy

Associate of Arts -

Boston College