Giovanna Merino
Richmond
Summary
Restaurant Goal oriented manager with over 10+ years on sales and customer service. Dedicated and always delivering impact to customers, seeking to grow in different projects, graduated with a Social Science Associate, fluent in Spanish, exceptional problem solving, and organization as well computer skills. Enthusiastic cosmetology student. Strengths lie in hair styling, makeup application, and customer service skills. Known for creativity and passion for beauty industry trends. Committed to making positive impact on clients through personalized care and professional advice.
Overview
14
14
years of professional experience
Work History
Manager
Mi Jalisco Mexican Family Restaurant
Henrico
10.2022 - Current
- Strong Communication Skills, work under pressure and teamwork is a must on this industry along with dealing different tasks and come with resolutions for the best service and organization of the team.
Beauty advisor/expert
Bluemercury Inc.
Richmond
03.2017 - 10.2022
- Teamwork, strong communication skills, acknowledge of every client needs providing variety of makeup and skin care service.
- Calls and keep clients record for future purchases is a must as well for organization, inventory and stocking products.
BEAUTY ADVISOR
Macys Inc
Richmond
03.2012 - 03.2016
- Acknowledge of makeup application and ingredients, connect with clients needs and offer the best service possible, inventory and organization.
- Able to work under pressure and holidays if needed.
Education
Associate of Science -
Virginia Commonwealth University
Richmond, Virginia, VA12.2019
Social Science Associates -
J. Sargeant Reynolds Community College
Richmond, Virginia, VA12.2015
Skills
- Problem solving
- Customer service
- Organizational skills
- Adaptability
- Time management
- Bilingual in Spanish and English
- Multitask
- Client consultation
- Team management
- Customer relationship
- Product knowledge
Languages
Spanish
Full Professional
Timeline
Manager
Mi Jalisco Mexican Family Restaurant
10.2022 - Current
Beauty advisor/expert
Bluemercury Inc.
03.2017 - 10.2022
BEAUTY ADVISOR
Macys Inc
03.2012 - 03.2016
Associate of Science -
Virginia Commonwealth University
Social Science Associates -
J. Sargeant Reynolds Community College