Giovanna Mier Y Teran
Parkland,FL
Summary
Accomplished Human Resources Consultant with 20 years of hands-on HR management experience as a sales of human resources services, guides, trains and supports clients in areas of strategic human capital management, employee relations, executive coaching, environment and organizational motivation. Development of personal and professional etiquette behaviors.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Human Resources Consultant
Independent Employer
01.2012 - Current
- Counseled clients one-on-one regarding current situation, between employees and company goals to proactively identify and address issues and concerns.
- Developed coaching plans based on individual needs.
- Assisted clients in building successful job search strategies.
- Provided recruiting services (preselecting and interviewing candidates).
- Helped clients develop customized internal strategies for promoting and developing communications and leadership skills in current workforce.
- Designed courses to meet company requirements and help develop new leaders within organizational structure.
- Trained and mentored 6 new personnel hired to fulfill various roles as a General Manager, IT Supervisor, Communications Director, Assistant Admin employees between another.
- Encouraged clients to set and achieve reasonable goals on weekly basis as an Executive Coach.
- Conducted training courses for 30 management support staff to enhance understanding best communications skills, and services oriented to the employee and external clients.
- Personal and Organizational Etiquette.
- Self-Esteem Development Seminars for all ages.
- 500 hours of Life Coaching sessions since 2016 until present.
Bank Branch Manager
Doral Bank
06.2009 - 05.2011
- Lead and manage a team branch of 21 people assessed their performance and developed improvement plans.
- Identified and capitalized on community business opportunities with effective networking.
- Generated dramatic improvements across entire sales cycle resulting in an increase the client portfolio both in opening accounts and in deposits by 100% and 50% respectively.
- Positively impacted creating alliance for my region by making use of the community activities offered by the bank, giving savings talks to various communities, donating repossessed houses in the area and self-esteem talks to the community, thus managing to overcome the impact of community activities by 200% in the region and the performance and achievement of the annual goals of all employees.
- Maintained friendly and professional customer interactions.
- Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act. Successful results in the evaluation processes in compliance and bank audit.
Administration and Finance Manager
FYC Information Technologies Group
09.2003 - 05.2009
- Completed clerical and data entry tasks to optimize financial administrative, accounting and operations procedures like billing administration, inventory control, sales and expense reports as annual finance report to auditors.
- Updated daily transaction records to assist with payroll and managed expense tracking and personnel vouchers.
- Complied with established internal controls and policies.
- Recruited and interviewed, at least 100 IT candidates.
- Supported Sales Director and Consultant IT Director with special projects and additional job duties.
Recruiting Manager
MYT HR Solutions
09.2001 - 09.2003
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Streamlined HR efficiencies, coordinated new hire orientations for 100 new IT employees.
- Responsible for recruitment and selection of personnel, (all levels), 80 % IT candidates, 10% managerial and supervisor candidates, 10 % clerical positions.
- Responsible for the sale of recruitment and selection services for IT companies, Pharmacy companies, Cars companies and Beer companies.
Professor of Analysis of Financial Statements
Universidad Central De Venezuela
02.2001 - 06.2002
- Responsible for teaching Financial Statement Analysis classes for University students in the professions of Administration and Accounting.
Commercial Human Resources Manager
Adecco
08.2000 - 08.2001
- Responsible for the sale of Human Resources services as outplacement, evaluations, recruiting and selection, admin payroll external services.
- Increase the client portfolio by 100%. Increase temporary employee payroll by 300%
- Responsible for supervising 6 employees in their process of selection, interviews and placement of candidates to meet the clients requirements.
- Responsible for supervising the effectives of the branch in terms of payroll administration (150 temporary employees), billing (50 clients) and collections (50 clients), and control of branch expenses.
- Maintained company compliance with local laws, in addition to established organizational standards.
- Legal advice in Human Resources laws.
Education
BBA - Bachelor of Business Administration
Universidad Central De Venezuela
VenezuelaMBA -
Instituto De Estudios Superiores De Administración
Venezuela12.2023
Skills
- Ability to communicate effectively, verbally, non verbally and in writing
- Ability to establish and maintain effective working relationships
- Ability to give presentations, talks and seminars
- Ability to focus on client needs with a commitment to quality and customer service
- Recruiting Employees
- Motivational Speeches
- Manage Employee Relations
- Recruitment
- Employee Performance Management
- Life Coaching and Executive Coaching
Affiliations
- Society of Human Resource Management
- International Coaching Federation
Certification
- Coaching for Happiness Management, Happiitude, TM - 2023
- Facilitador de Formaciones Virtuales, PCO’S International Inc. 2020
- Training Circuit for Human Resources Consultants, SHRM Puerto Rico Chapter, 2019
- Organizational Executive Coach, Life, Career & Corporate Coaching, Inc. 2016
- Harvard Leadership Program, Doral Bank, 2010
- Links and Emotions, Center for Transpersonal Psychology, Argentina, 2009
- Transpersonal Psychology, Argentina Center for Transpersonal Psychology, 2006
- Live Coaching Intensive, International Seminars Leadership Programs, CT USA, 2004
- International Seminars Leadership Programs, 2003, Bob Mandel, CT USA
- International Self-Esteem Promoter, Bob Mandel, CT, USA, 2003
- Rebirthing Alternative Therapies, Rebirthing Center of Venezuela, 2003
- Instrumental use of the English language, Central University of Venezuela, 2002
- Strategies for teaching management, Central University of Venezuela,2002
Reading, singing, dancing, cooking. Exercise. Go to the beach.
I love to read, I grow, I travel and I learn in each reading. I am a leader in a Reading Club.
I love to dance and I manage to do it through exercise, especially when I run.
Cooking connects me with all my senses, and the best is a way of saying I love you, who I love.
Playing sports keeps me alive, connected to the here and now. Exercising has become for me a way of meditating.
Languages
Spanish
Native or Bilingual
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Human Resources Consultant
Independent Employer
01.2012 - Current
Bank Branch Manager
Doral Bank
06.2009 - 05.2011
Administration and Finance Manager
FYC Information Technologies Group
09.2003 - 05.2009
Recruiting Manager
MYT HR Solutions
09.2001 - 09.2003
Professor of Analysis of Financial Statements
Universidad Central De Venezuela
02.2001 - 06.2002
Commercial Human Resources Manager
Adecco
08.2000 - 08.2001
BBA - Bachelor of Business Administration
Universidad Central De Venezuela
MBA -
Instituto De Estudios Superiores De Administración
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