Hardworking, passionate and personable waxer with 2 years of experience. Successful at individualized care with efficient and modern waxing methods. Adept at providing thorough hair removal for any skin type in a professional yet comfortable setting. Organized Esthetician with proficient customer service skills.
Overview
14
14
years of professional experience
Work History
Esthetician
Independent Employer
Kingman, AZ
08.2018 - 12.2019
Welcomed clients arriving for appointments.
Analyzed skin condition and made appropriate product recommendation along with discussing procedures and treatment options with clients.
Performed body treatments, including waxing, lash lifts and tinting, microdermabrasions, extractions and chemical peels.
Designed post-treatment at-home care products.
Sterilized equipment and room for patient treatments.
Stocked treatment rooms with proper supplies.
Front of House Manager
Floyd & Company
Kingman , AZ
08.2014 - 12.2018
Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.
Developed and implemented corrective action plans based on review of comment cards and guest satisfaction results.
Addressed guest concerns and resolved all issues to guests' satisfaction.
Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
Adhered to safe work practices, food safety regulations and corporate guidelines.
Created and distributed staff schedules and maintained time cards to facilitate efficient payroll process.
DC Provider
ABRIO Family Services & Supports
Kingman, AZ
04.2006 - 08.2014
Provided services to individuals with physical and mental disabilities within their homes and out in the community.
Helped clients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers, voice boards and wheelchairs.
Helped clients manage a routine, money, pay bills and shop for groceries or personal items in a safe manner.
Kept clients engaged in social networks and communities for personal health and growth.
Transported individuals to events and activities, medical appointments and shopping trips.
Evaluated client progress toward established annual and quarterly goal.
Education
Aethetics -
All Beauty College
Kingman, AZ
05.2017
High School Diploma -
Kingman High School
Kingman, AZ
05.2003
Skills
WA and AZ licensed esthetician
Hair removal, brazilin certified through Nufree
Hair removal, sugaring, certifies through Alexandria Professional